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Error code reference

LG Washer Error Code HE

Heater overheat error

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What the HE error code actually means

Your LG washer detected that the internal water heater got dangerously hot, likely because it was running without enough water around it to stay cool. To protect against fire, the machine shut itself off automatically. You should not simply reset the washer and restart it without finding and fixing the cause first.

Diagnostic procedure

The full HE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Main relay immediately opens, power auto-off after 5 seconds
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HE

Ranked by how often they cause this code
  1. 1Insufficient water fill during wash cycle
  2. 2Faulty water inlet valve
  3. 3Failed NTC temperature sensor
  4. 4Defective pressure switch or air trap
  5. 5Faulty heating element

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Questions people ask about HE

What does HE mean on a LG washer?
The HE code on an LG washer signals a heater overheat error. It activates when the water temperature rises 4°C or more within a 5-second interval during heater operation, or when the temperature sensor reads 100°C or above for 6 consecutive seconds. This condition indicates the heating element may be operating without adequate water around it, posing a fire risk. The machine responds by opening the main relay and powering off automatically after 5 seconds.
Will resetting my LG washer clear the HE error code?
A power reset may clear the displayed code temporarily, but it will not resolve the underlying problem. If the root cause, such as a water supply issue, a failed sensor, or a defective inlet valve, is still present, the heater overheat condition will recur and the machine will shut down again. A proper diagnosis of the heating circuit and water fill system is necessary before the washer can be safely operated.
How much does it cost to repair a LG washer HE error?
Repair costs vary depending on which component has failed. A replacement NTC temperature sensor typically costs in the range of $15 to $50 for the part alone. A water inlet valve generally runs $30 to $80, while a heating element can range from $40 to $120. If a control board replacement is required, costs can be significantly higher. Adding a professional technician's labor typically brings the total repair cost to somewhere between $100 and $350 or more, depending on the specific fault and your location.
Is the HE error on my LG washer dangerous?
Yes, this error is treated as a safety-critical condition because it indicates the heater may have operated without sufficient water, which can cause the element to overheat and create a fire hazard. LG designed the machine to shut down automatically when this condition is detected. You should not attempt to bypass or ignore this error. Identify and correct the underlying cause before running another cycle.
How do I fix the HE error on a LG washer?
Start by checking that the water supply valves behind the washer are fully open and that the inlet hose screens are clear of debris. If water fill is normal, test the NTC temperature sensor for correct resistance values at a known water temperature. Inspect the water inlet valve for proper flow and check the pressure switch and its air trap tube for blockages. If the element itself is suspected, test it for continuity and insulation integrity. Replace any component that tests outside its specified range.

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