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Error code reference

LG Washer Error Code HE2

Dry heater malfunction

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What the HE2 error code actually means

Your LG washer detected that the drying heater is not producing enough heat during a drying cycle. After running for 10 minutes, the temperature inside the dryer section barely moved, which tells the washer something is wrong with the heating system. This could be a burned-out heater, a tripped safety part, or a blockage preventing heat from building up properly.

Diagnostic procedure

The full HE2 procedure

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1
First diagnostic step
Power off
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Most common causes of HE2

Ranked by how often they cause this code
  1. 1Open thermal safety thermostat
  2. 2Failed dry heater element
  3. 3Restricted airflow from clogged lint filter or blocked exhaust
  4. 4Wiring harness fault in heater circuit
  5. 5Control board failure

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Questions people ask about HE2

What does HE2 mean on a LG washer?
HE2 indicates a dry heater malfunction. The washer detected that after 10 minutes of heater operation, the fan housing temperature was below the required threshold (35°C in low-temp dry mode or 50°C in other dry modes) and had not increased more than 5°C from the starting temperature for 8 or more continuous seconds. The most likely culprits are a failed heater element or an open safety thermostat.
Is it safe to use my LG washer when HE2 is displayed?
The washer disables the drying function when HE2 appears, so running a wash-only cycle is generally safe. However, you should not attempt to force or bypass the drying cycle while the fault is active. Leave the drying function unused until the underlying problem is diagnosed and repaired.
Will resetting my LG washer clear the HE2 error?
Powering off the washer is the recommended first step, but a simple reset will not permanently clear HE2 if a component has physically failed. If the heater element or thermostat has an open circuit, the error will return as soon as the washer attempts another dry cycle. A reset may temporarily clear the display, but the root cause must be repaired to resolve the code for good.
Can I fix the HE2 error myself?
Some steps are DIY-friendly, such as cleaning the lint filter and checking that the exhaust path is clear. Testing the heater element and thermostat for continuity with a multimeter is also within reach for experienced DIYers. However, replacing internal components like the heater element or thermostat requires disassembling the washer cabinet, so comfort with appliance repair is important. If wiring or the control board is involved, a technician is recommended.
How much does it cost to repair the HE2 error on an LG washer?
Repair costs depend on which component has failed. A replacement thermostat typically costs between $10 and $40 for the part alone, while a dry heater element usually runs between $30 and $90. Adding professional labor, total repair costs commonly fall in the range of $100 to $250 depending on your location and the service provider.

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