mypros+
Error code reference

LG Washer Error Code HE3

Heater relay error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the HE3 error code actually means

Your LG washer has detected a problem with the electrical relay that controls the water heater inside the machine. This relay is a small switch on the main control board that turns the heater on and off, and either it is not working correctly or there is a wiring issue causing an electrical leak. The washer is stopping to protect itself from a potential electrical fault.

Diagnostic procedure

The full HE3 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for wire leakage and PBA relay function.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock HE3 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of HE3

Ranked by how often they cause this code
  1. 1PBA Relay Malfunction
  2. 2Wire Leakage in Heater Circuit
  3. 3Main PCB Fault
  4. 4Loose or Corroded Connector at Heater
  5. 5Faulty Heating Element

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about HE3

What does HE3 mean on a LG washer?
HE3 on an LG washer indicates a heater relay error, meaning the main control board has detected a fault in the relay that controls the heating element circuit. The error can occur due to electrical wire leakage in the heater circuit or a fault in the Main PCB itself. On USA models specifically, if the heater element has no measurable fault, the error is attributed to a relay malfunction on the PBA. The code may appear intermittently, which makes it especially important to inspect wiring and relay function carefully.
Is it safe to keep using my LG washer when the HE3 code appears?
Continuing to run the washer with an active HE3 error is not recommended. The code points to a potential electrical fault, either a relay malfunction or wire leakage in the heater circuit, both of which involve the high-voltage heating system. Running the machine before the fault is diagnosed and corrected could pose an electrical safety risk or cause additional damage to the control board.
How much does it cost to repair an LG washer HE3 error?
Repair costs depend on which component is at fault. If the issue is limited to a wiring connector or harness repair, costs are generally lower, typically in the range of $75 to $150 for a service call and labor. Replacing the main control board or PBA is more involved, with parts and labor often ranging from $200 to $400 or more depending on the specific model and local labor rates. Getting a diagnostic assessment before authorizing parts replacement helps avoid unnecessary expenses.
Can I fix the HE3 error myself or does it require a technician?
Some steps, such as checking for loose or corroded connectors at the heater and inspecting the wiring harness for visible damage, can be performed by a careful DIYer with the machine unplugged. However, testing relay function on the Main PCB and assessing wire leakage properly requires a multimeter and familiarity with appliance electrical circuits. If the diagnosis points to a faulty main board or relay, replacement of that component is best handled by someone comfortable working with appliance electronics.
Will resetting my LG washer clear the HE3 error code?
A reset may temporarily clear the HE3 code if the fault was intermittent, but the code is likely to return if the underlying cause, such as wire leakage or a failing PBA relay, has not been repaired. Clearing the code without fixing the root problem is not a lasting solution. Use any temporary clearance as an opportunity to run a diagnostic cycle and monitor whether the fault returns under normal operating conditions.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass