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Error code reference

LG Washer Error Code HS

Pedestal washer is being operated without a full-size washer, or the stacking switch is not working properly.

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What the HS error code actually means

The HS code means your LG pedestal washer cannot detect a compatible full-size LG washer sitting on top of it. This could be because no washer is stacked on it, the washer on top is not an LG model or is an older LG made before 2009, or the small sensor that detects the connection between the two units is faulty. The pedestal washer will not run until this is resolved.

Diagnostic procedure

The full HS procedure

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1
First diagnostic step
The pedestal washer must be stacked under a full-size LG appliance. The stacking switch will not operate properly if stacked under a non-LG appliance or an LG appliance manufactured before 2009.
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Most common causes of HS

Ranked by how often they cause this code
  1. 1Pedestal operated without a stacked washer
  2. 2Incompatible appliance stacked on top
  3. 3Older LG appliance stacked on top
  4. 4Improper seating or alignment between units
  5. 5Faulty stacking switch

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Questions people ask about HS

What does HS mean on a LG washer?
The HS code appears on LG pedestal washers when the stacking switch fails to detect a compatible full-size LG washer on top of the unit. The pedestal washer is designed to operate only when paired with a qualifying LG appliance manufactured in 2009 or later. The code can indicate a missing upper unit, an incompatible appliance stacked on top, poor alignment between the two units, or a failed stacking switch.
Is it safe to keep using the washer while the HS code is showing?
The pedestal washer will not operate while the HS code is active, so continued use is not possible until the issue is resolved. This is a protective lockout, not a warning that allows partial operation. Address the installation or switch issue before attempting to run the unit.
How much does it cost to repair the HS error on an LG pedestal washer?
If the issue is simply an incompatible or improperly seated appliance, there is no parts cost involved. If the stacking switch itself has failed and needs replacement, parts and labor costs can vary, but repair estimates for a switch replacement typically fall in the range of $75 to $200 depending on your location and service provider. Getting a diagnostic visit from a certified LG technician is recommended if you cannot resolve the issue through installation checks.
Can I fix the HS error code myself?
In many cases, yes. Start by confirming that a compatible full-size LG washer made in 2009 or later is properly seated on top of the pedestal. If the upper unit is already in place, reseat it carefully to ensure the stacking switch can make full contact. If the installation checks out and the error persists, the stacking switch may need to be inspected or replaced, which may require a technician depending on your comfort level with appliance repair.
Will resetting the washer clear the HS error code?
A reset alone will not permanently clear the HS code if the underlying cause has not been corrected. The code will return as soon as the control board checks the stacking switch and finds no valid signal. Resolve the compatibility or installation issue first, and the code should clear on its own without a manual reset.

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