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Error code reference

LG Washer Error Code PH1

Power error due to under or over voltage supply, or use of a plug receptacle causing momentary low voltage drop.

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What the PH1 error code actually means

The PH1 code means your LG washer is detecting a problem with the electrical power coming into the machine. The voltage is either too high, too low, or dropping during heavy operation, which causes the washer to stop as a safety precaution. This is often related to your home's wall outlet or electrical supply rather than a fault inside the washer itself.

Diagnostic procedure

The full PH1 procedure

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1
First diagnostic step
Connect a tester to the internal power terminals during Boil or Dry operations and check voltages.
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Most common causes of PH1

Ranked by how often they cause this code
  1. 1Faulty or worn wall receptacle
  2. 2Under-voltage or brownout from the utility supply
  3. 3Over-voltage from the utility supply
  4. 4Undersized or degraded household wiring
  5. 5Internal power wiring or connection fault

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Questions people ask about PH1

What does PH1 mean on a LG washer?
PH1 on an LG washer indicates a power supply voltage error. The control board has detected that the incoming voltage is either too low, too high, or experiencing momentary drops during operation. This fault commonly appears during high-demand cycles like Boil or Dry, when the machine draws the most current. The issue often originates from the wall receptacle or home electrical supply rather than the washer itself.
Is it safe to keep using my LG washer when it shows PH1?
It is not recommended to continue running the washer while PH1 is active. The code indicates a power supply condition that is outside the machine's safe operating range, which can cause damage to the control board and other internal components over time. Address the electrical supply issue before resuming normal use.
How much does it cost to repair a PH1 error on an LG washer?
Repair costs depend heavily on where the fault lies. Replacing a faulty wall receptacle typically costs between $75 and $200 including labor. If the issue is in the home's wiring and requires an electrician, costs can range from $150 to $500 or more depending on the scope of work. If the fault is traced to internal washer components such as wiring connections, a service call plus parts could range from $100 to $350.
How do I fix a PH1 error on my LG washer?
Start by checking the wall outlet and power cord for any loose connections, damage, or signs of burning. Use a multimeter to measure the supply voltage at the outlet both at idle and during a Boil or Dry cycle to confirm whether voltage is within the acceptable range. If the outlet is faulty, replacing it may resolve the issue. If the voltage problem comes from your home's wiring or utility supply, an electrician should evaluate the circuit.
Will resetting my LG washer clear the PH1 error?
A reset may temporarily clear the PH1 code, but the error will return if the underlying voltage issue has not been resolved. Because PH1 is triggered by actual supply voltage conditions, the fault is likely to reappear as soon as the machine enters a high-demand cycle again. Resolving the root cause at the receptacle or electrical supply level is necessary for a lasting fix.

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