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Error code reference

Maytag Microwave Error Code CALL SErv

Amperage monitoring system on H.V. Board has detected a fault

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What the CALL SErv error code actually means

Your Maytag microwave has detected an electrical problem in the system that generates cooking power. This can sometimes happen after a power outage or surge and may clear with a reset. If the error keeps coming back, a component inside the microwave that handles high voltage electricity may need to be repaired or replaced.

Diagnostic procedure

The full CALL SErv procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Reset CALL SErv via Service Test procedure (pad 0). Place water load inside cavity and use pre-programmed pad to operate oven for 30 seconds or more. If CALL SErv reappears, use Service Test procedure to operate each H.V. system independently to isolate fault. Replace H.V. Board if CALL SErv will not clear.
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Most common causes of CALL SErv

Ranked by how often they cause this code
  1. 1Power interruption during operation
  2. 2Faulty H.V. Board
  3. 3Defective magnetron
  4. 4Failed H.V. diode
  5. 5Defective H.V. capacitor

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Questions people ask about CALL SErv

What does CALL SErv mean on a Maytag microwave?
CALL SErv means the amperage monitoring system on the High Voltage Board has detected a fault in the high voltage circuit. This is the circuit responsible for powering the magnetron, which generates microwave cooking energy. The code can also appear after a power interruption occurs while the oven is running. In that case, it may clear with a simple reset through the Service Test procedure.
Is it safe to use my Maytag microwave when CALL SErv is displayed?
You should not attempt to continue using the microwave while this code is active, as it indicates a detected fault in the high voltage system. The high voltage circuit in a microwave operates at potentially lethal voltage and current levels. Do not attempt to inspect or service internal components without proper training and equipment, and always discharge the H.V. capacitor before handling any internal parts.
How much does it cost to repair a Maytag microwave showing CALL SErv?
If the issue is only a power-related false trigger, there is no parts cost and only a service call fee if a technician performs the reset. If a component has failed, repair costs vary depending on which part is at fault. H.V. diode and capacitor replacements are generally on the lower end of the cost range, while magnetron or H.V. Board replacements can range from roughly $150 to $350 or more depending on the model and labor rates in your area.
Can I reset the CALL SErv error myself, or do I need a technician?
The reset is performed using the Service Test procedure via pad 0 on the microwave's control panel. After resetting, place a water load in the cavity and run the oven for at least 30 seconds to see if the code returns. If it does not return, the issue was likely caused by a power interruption and no further action is needed. If the code reappears, further diagnosis of the high voltage components is required and a qualified technician should be involved due to the dangerous voltages present.
Will the CALL SErv code clear on its own after a power outage?
The code does not clear automatically. It requires an active reset through the Service Test procedure using pad 0 on the control panel. Once reset, running the oven with a water load for 30 or more seconds will confirm whether the code was triggered by the power interruption or by an actual component fault.

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