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Error code reference

Maytag Microwave Error Code E-10

Shorted or open keypad detected.

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What the E-10 error code actually means

The E-10 code means your microwave's control panel buttons are sending a bad signal, either a button appears to be stuck pressed, or the panel has a broken connection inside it. The microwave detected a problem with the keypad and stopped normal operation to prevent unintended behavior. In most cases, the keypad itself needs to be replaced to resolve the issue.

Diagnostic procedure

The full E-10 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Test keypad and replace if necessary
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Most common causes of E-10

Ranked by how often they cause this code
  1. 1Failed keypad membrane
  2. 2Damaged or disconnected ribbon cable
  3. 3Moisture or liquid intrusion
  4. 4Stuck or physically damaged key
  5. 5Faulty control board

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Questions people ask about E-10

What does E-10 mean on a Maytag microwave?
The E-10 code means the control board has detected a shorted or open circuit in the keypad. This indicates either a continuously closed key circuit (short) or a broken circuit path (open) within the keypad membrane. The microwave flags this fault to prevent unintended operation from a malfunctioning keypad. Testing and replacing the keypad is the recommended first step.
Will resetting my Maytag microwave clear the E-10 error?
A power reset by unplugging the microwave for a few minutes may temporarily clear the E-10 code, but it will return if the underlying keypad fault is still present. Because the error reflects an actual hardware problem with the keypad circuit, a reset does not fix the root cause. Permanent resolution requires diagnosing and repairing or replacing the keypad.
How much does it cost to repair an E-10 error on a Maytag microwave?
If the keypad membrane is the cause, replacement keypad assemblies typically range from around $30 to $100 depending on the specific model. Professional labor for a keypad replacement can add another $75 to $150 depending on your location and service provider. If the control board is also involved, total repair costs can be higher, which may factor into whether repair or replacement of the unit makes more economic sense.
Can I fix the E-10 error on my Maytag microwave myself?
A knowledgeable DIYer can address this fault by inspecting the ribbon cable connection and testing the keypad for continuity. If the keypad membrane is confirmed faulty, replacing the keypad assembly is the typical repair. Keep in mind that microwave capacitors can retain a dangerous charge even when unplugged, so discharge the capacitor or allow adequate time before working inside the unit.
Is it safe to use my Maytag microwave while the E-10 error is displayed?
It is not recommended to continue using the microwave while the E-10 error is active. A shorted keypad could cause unintended commands to be sent to the control board, and the microwave may not respond predictably to user input. Discontinuing use until the keypad is repaired is the safest approach.

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