mypros+
Error code reference

Maytag Microwave Error Code E-10

Shorted or open keypad detected.

Shorted or open keypad detected.

First step from the service manual

Test keypad and replace if necessary

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for E-10.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What E-10 means on a Maytag microwave

The E-10 error code on a Maytag microwave indicates that the control board has detected either a shorted or open condition in the keypad membrane circuit. The keypad communicates with the main control board through a ribbon cable or membrane switch matrix, where each key press completes a specific circuit path. When the control board reads an unexpected signal, such as a continuously closed circuit (short) or a broken circuit path (open), it triggers the E-10 fault to prevent unintended operation.

The most common cause of this fault is physical degradation of the membrane keypad itself. Over time, the conductive traces printed on the membrane can crack, peel, or short together due to heat exposure, moisture intrusion, or repeated mechanical stress. A shorted keypad will often cause phantom button presses or prevent any input from registering correctly. An open condition typically results in one or more keys failing to respond entirely, eventually causing the board to flag the E-10 code.

The ribbon cable connecting the keypad to the control board is also a potential failure point. Damage to the ribbon connector, corrosion on the terminals, or a loose seating at either end can produce the same open or shorted signals the control board interprets as an E-10 fault. Diagnosis involves inspecting the keypad membrane and ribbon cable for visible damage, testing continuity across the keypad circuits, and replacing the keypad assembly if a fault is confirmed.

Source: manufacturer service documentation.

Common causes of E-10

  1. 01

    Failed keypad membrane

    Part replacement

    The conductive membrane behind the keypad buttons degrades over time from heat and use, causing shorted or broken circuit paths. This is the most frequent cause of E-10 and usually requires keypad replacement.

  2. 02

    Damaged or disconnected ribbon cable

    Wiring / connection

    The ribbon cable linking the keypad to the control board can develop cracks, corrosion, or a loose connection at either terminal, producing open or shorted circuit readings. Inspect the ribbon cable seating and condition before replacing the full keypad.

  3. 03

    Moisture or liquid intrusion

    Part replacement

    Spills or steam entering the control panel area can bridge keypad traces, causing a short circuit that triggers the E-10 fault. If moisture is suspected, the keypad should be dried and inspected, but replacement is often still necessary.

  4. 04

    Stuck or physically damaged key

    Part replacement

    A key that is mechanically stuck in the depressed position will hold that circuit closed continuously, registering as a short to the control board. Examine the keypad surface for any keys that appear sunken or unresponsive to the touch.

  5. 05

    Faulty control board

    Part replacement

    In less common cases, the main control board itself may misread the keypad signals due to a damaged input circuit. This is typically ruled out after a keypad replacement does not resolve the E-10 code.

See the test procedure for each cause

Frequently asked questions about E-10

What does E-10 mean on a Maytag microwave?
The E-10 code means the control board has detected a shorted or open circuit in the keypad. This indicates either a continuously closed key circuit (short) or a broken circuit path (open) within the keypad membrane. The microwave flags this fault to prevent unintended operation from a malfunctioning keypad. Testing and replacing the keypad is the recommended first step.
Can I fix the E-10 error on my Maytag microwave myself?
A knowledgeable DIYer can address this fault by inspecting the ribbon cable connection and testing the keypad for continuity. If the keypad membrane is confirmed faulty, replacing the keypad assembly is the typical repair. Keep in mind that microwave capacitors can retain a dangerous charge even when unplugged, so discharge the capacitor or allow adequate time before working inside the unit.
Will resetting my Maytag microwave clear the E-10 error?
A power reset by unplugging the microwave for a few minutes may temporarily clear the E-10 code, but it will return if the underlying keypad fault is still present. Because the error reflects an actual hardware problem with the keypad circuit, a reset does not fix the root cause. Permanent resolution requires diagnosing and repairing or replacing the keypad.
Is it safe to use my Maytag microwave while the E-10 error is displayed?
It is not recommended to continue using the microwave while the E-10 error is active. A shorted keypad could cause unintended commands to be sent to the control board, and the microwave may not respond predictably to user input. Discontinuing use until the keypad is repaired is the safest approach.
How much does it cost to repair an E-10 error on a Maytag microwave?
If the keypad membrane is the cause, replacement keypad assemblies typically range from around $30 to $100 depending on the specific model. Professional labor for a keypad replacement can add another $75 to $150 depending on your location and service provider. If the control board is also involved, total repair costs can be higher, which may factor into whether repair or replacement of the unit makes more economic sense.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass