mypros+
Error code reference

Maytag Refrigerator Error Code Error

Open communication link between high volt board and low volt board.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Error error code actually means

Your Maytag refrigerator has detected that its two main control boards have stopped communicating with each other, which prevents the fridge from running normally. This is usually caused by a wiring problem or a failed control board. A technician will need to inspect the wiring and test the boards to find and fix the issue.

Diagnostic procedure

The full Error procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage readings across JP4 connector pins 2 to 4 (should be 4-5 VDC) and pins 1 to 3 (should be 18-24 VDC) on Low Volt Board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Error procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Error

Ranked by how often they cause this code
  1. 1Loose or corroded JP4 connector
  2. 2Damaged wiring harness between boards
  3. 3Failed high voltage board
  4. 4Failed low voltage board
  5. 5Incorrect supply voltage at JP4 pins 2 to 4

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Error

What does Error mean on a Maytag refrigerator?
This error indicates that the communication link between the high voltage board and the low voltage board has been broken or interrupted. The two boards must exchange signals continuously for the refrigerator to operate correctly. When that link is open, the control system flags the fault and the refrigerator may stop functioning normally. Diagnosis involves checking specific voltage readings at the JP4 connector on the low voltage board.
Is it safe to keep using my refrigerator while this error is displayed?
With this error active, the refrigerator's control boards are not communicating properly, which means cooling and compressor operation may be unreliable or completely stopped. Food safety is at risk if the temperature inside rises. It is best to address the error promptly and avoid relying on the refrigerator until the fault is resolved.
How much does it cost to repair this error on a Maytag refrigerator?
Repair costs depend on which component has failed. If only the wiring harness or connector needs attention, costs are generally lower, typically in the range of $100 to $250 including labor. If a control board requires replacement, costs can range from $200 to $500 or more depending on the specific board, part availability, and local labor rates.
Can I fix this error myself, or do I need a technician?
A knowledgeable DIYer comfortable with a multimeter can start by inspecting the JP4 connector and the wiring harness for visible damage and by measuring the voltages at pins 2 to 4 (4 to 5 VDC) and pins 1 to 3 (18 to 24 VDC). However, if a control board needs replacement, the repair becomes more involved and a technician is recommended to ensure the correct board is identified and installed safely.
Will resetting the refrigerator clear this error?
A power reset may temporarily clear the error display, but if the underlying cause such as a wiring fault or failed board is still present, the error will return. Resetting without diagnosing the root cause is not a reliable fix, and the communication fault will continue to affect refrigerator operation.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass