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Error code reference

Miele Freezer Error Code 3-1-8

Icemaker

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What the 3-1-8 error code actually means

Your Miele freezer is detecting a problem with a small motorized gate inside the ice maker that controls how ice is released. The part responsible for moving that gate is not working correctly. You will likely need a technician to test or replace a component in the ice maker to get it working again.

Diagnostic procedure

The full 3-1-8 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check solenoid. Replace if problematic. If okay, replace icemaker.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3-1-8

Ranked by how often they cause this code
  1. 1Failed hopper flap solenoid coil
  2. 2Solenoid wiring or connector issue
  3. 3Solenoid plunger or mechanical obstruction
  4. 4Faulty icemaker module

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Questions people ask about 3-1-8

What does 3-1-8 mean on a Miele freezer?
Error code 3-1-8 on a Miele freezer indicates a fault with the hopper flap solenoid in the icemaker. The solenoid controls a small gate that releases ice from the hopper into the dispenser chute. The control board has detected that this solenoid is not operating correctly. The fix involves testing the solenoid and either replacing it or replacing the full icemaker assembly.
Is it safe to keep using my Miele freezer while error code 3-1-8 is active?
The 3-1-8 error is specific to the icemaker's hopper flap solenoid and does not directly affect the freezer's core refrigeration functions. Your freezer should continue to maintain temperature and preserve food normally. However, the icemaker will not dispense ice correctly until the fault is resolved, so it is best to address the repair in a timely manner.
How much does it cost to repair a Miele freezer with error code 3-1-8?
Repair costs vary depending on whether only the solenoid needs replacement or the entire icemaker assembly is required. Parts costs for icemaker components on Miele appliances can range from roughly $80 to $300 or more, with labor adding additional cost depending on your region and the technician's rates. Getting a diagnostic estimate from a Miele-authorized service provider before proceeding is a good approach.
Can I fix the 3-1-8 error code on my Miele freezer myself?
A knowledgeable DIYer can inspect the solenoid wiring and connector for visible damage or corrosion, and check for any ice or debris jamming the hopper flap mechanism. However, testing the solenoid's electrical resistance and replacing internal icemaker components typically requires familiarity with appliance repair and a multimeter. If you are not comfortable with those steps, a qualified technician is recommended.
Will resetting my Miele freezer clear the 3-1-8 error code?
A simple power reset may temporarily clear the error code from the display, but if the solenoid or icemaker module is genuinely faulty, the code will return once the control board runs its diagnostics again. The underlying hardware fault must be diagnosed and corrected to permanently resolve the error.

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