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Error code reference

Mitsubishi Air Conditioner Error Code E.EP

Encoder phase fault

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What the E.EP error code actually means

Your air conditioner's control system ran a self-test and found that the motor was spinning in a different direction than it was told to spin. This is usually caused by a wiring issue or an incorrect setting inside the unit's controller. A technician will need to inspect the wiring and configuration before the system can operate normally.

Diagnostic procedure

The full E.EP procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for mis-wiring of encoder cable and Pr.359/Pr.852 setting.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E.EP

Ranked by how often they cause this code
  1. 1Swapped encoder cable wiring
  2. 2Incorrect Pr.359 or Pr.852 parameter setting
  3. 3Damaged or partially failed encoder cable
  4. 4Faulty encoder unit
  5. 5Incompatible motor or encoder type for the configured parameters

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Questions people ask about E.EP

What does E.EP mean on a Mitsubishi air_conditioner?
E.EP is an encoder phase fault that occurs during offline auto tuning. The drive detects that the actual rotation direction of the motor, as reported by the encoder, does not match the rotation command it sent. This fault prevents the system from completing its tuning sequence and entering normal operation. It is most often caused by incorrect encoder cable wiring or an improper setting in parameters Pr.359 or Pr.852.
Is it safe to keep running my air conditioner with the E.EP error?
No. The E.EP fault halts the auto tuning process and prevents the drive from operating the motor correctly. Attempting to force operation with this fault active could result in improper motor control and potential damage to the drive or motor. The fault must be diagnosed and resolved before the system is returned to service.
How much does it cost to repair the E.EP fault on a Mitsubishi air conditioner?
If the fault is caused by a wiring error or incorrect parameter settings, repair costs are typically limited to labor time for diagnosis and correction, often in the range of $75 to $200 depending on the technician and location. If the encoder cable or encoder unit requires replacement, parts costs can add $50 to $300 or more to the total, depending on the specific components involved. Getting a diagnostic assessment from a qualified technician is the best way to estimate the total cost for your specific situation.
How do I fix the E.EP error on a Mitsubishi air conditioner?
Start by inspecting the encoder cable wiring and confirming each signal lead is connected to the correct terminal, paying close attention to the A-phase and B-phase leads. Next, review and correct parameters Pr.359 and Pr.852 to ensure they match the motor and encoder being used. Once wiring and parameters are confirmed correct, clear the fault and retry the auto tuning sequence. If the fault persists after those steps, inspect the encoder cable for damage or test the encoder itself.
Will resetting the unit clear the E.EP error?
A reset will clear the active fault indication, but the fault will return the next time auto tuning is initiated if the underlying cause has not been corrected. Simply resetting without addressing the encoder wiring or parameter settings will not resolve the problem. The root cause must be identified and fixed before the tuning sequence can complete successfully.

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