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Error code reference

Prodigy Ice Maker Error Code All 4 Upper Lights Flashing

Unit is remotely locked out.

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What the All 4 Upper Lights Flashing error code actually means

Your Prodigy ice maker has been remotely shut off by an external control system, not because anything is broken. This is an intentional lockout signal sent from outside the machine, such as from a building management or energy control system. The machine is working correctly and simply waiting for the remote system to allow it to run again.

Diagnostic procedure

The full All 4 Upper Lights Flashing procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of All 4 Upper Lights Flashing

Ranked by how often they cause this code
  1. 1Active remote lockout signal from building management system
  2. 2Energy management controller in lockout mode
  3. 3Unintentional lockout triggered by remote monitoring software
  4. 4Communication wiring issue sending a false lockout signal

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Questions people ask about All 4 Upper Lights Flashing

What does All 4 Upper Lights Flashing mean on a Prodigy ice_maker?
This flashing pattern means the Prodigy ice maker has been placed into a remote lockout state by an external control system. The machine is not experiencing a mechanical or refrigeration failure. It is responding to a lockout command and will not produce ice until that command is released from the originating control source.
Will resetting the Prodigy ice maker clear the All 4 Upper Lights Flashing error?
A simple power reset is unlikely to permanently clear this condition if an active lockout signal is still being sent from an external system. Once power is restored, the remote command will re-engage the lockout and the lights will return to flashing. The lockout must be released at the source control system to resolve it.
How much does it cost to repair the All 4 Upper Lights Flashing condition on a Prodigy ice maker?
In most cases, no parts or repairs are needed since this is a control signal issue rather than a hardware failure. If a technician is needed to diagnose a faulty wiring connection or misconfigured control system, service call costs typically range from $75 to $200 depending on the provider and region. Reprogramming or reconfiguring a building management system may carry additional charges depending on the complexity of the installation.
How do I fix the All 4 Upper Lights Flashing condition on my Prodigy ice maker?
The fix must come from the external system that triggered the lockout, such as a building management controller, energy management system, or remote monitoring platform. Log into the controlling system and release or disable the lockout command. If no external system is intentionally used, inspect the control wiring connected to the ice maker for shorts or incorrect connections that may be simulating a lockout signal.
Is it safe to continue operating with All 4 Upper Lights Flashing on a Prodigy ice maker?
The unit is not in a dangerous fault condition when this code appears. The machine is simply in a locked and non-operational state. There is no safety risk from the lockout itself, but the unit will not produce ice until the lockout is cleared, which may be an operational concern depending on the facility's needs.

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