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Error code reference

Prodigy Ice Maker Error Code C

Clean cycle is in progress.

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What the C error code actually means

The "C" on your Prodigy ice maker simply means the machine is currently running a cleaning cycle. It is doing this on purpose to remove mineral deposits and buildup from its internal parts. Once the cleaning cycle finishes, the machine will go back to making ice on its own.

Diagnostic procedure

The full C procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C

Ranked by how often they cause this code
  1. 1Manual clean cycle initiated
  2. 2Scheduled or reminder-triggered clean cycle
  3. 3Cycle running longer than expected due to heavy scale buildup
  4. 4Control board not registering cycle completion
  5. 5Stuck relay or wiring fault in the control circuit

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Questions people ask about C

What does C mean on a Prodigy ice_maker?
The "C" indicator on a Prodigy ice maker means a clean cycle is currently in progress. This is a normal status display, not a fault or error. The machine has suspended ice production while it circulates water or cleaning solution through its internal components. The indicator will clear automatically when the cycle finishes.
Is it safe to use my Prodigy ice maker while the C code is displayed?
You should not attempt to harvest or use ice while the clean cycle is running. Cleaning solution may be present in the water system during this time, making any ice produced during the cycle unsafe for consumption. Wait until the cycle completes and the machine returns to normal ice production before using the ice.
How much does it cost to repair a Prodigy ice maker that is stuck in clean cycle mode?
If the unit is genuinely stuck in clean mode due to a component failure, repair costs typically depend on the specific faulty part. Control board replacements generally range from $150 to $400 in parts alone, with additional labor costs depending on your service provider. Simpler issues like a stuck relay or wiring fault may cost less to address. A thorough diagnostic inspection is the best first step before committing to any parts replacement.
How do I fix or stop the C indicator on my Prodigy ice maker?
In most cases, no fix is needed. The "C" indicator will clear on its own once the clean cycle completes. If you need to stop the cycle early, pressing the clean or off button on the control panel should interrupt the process. If the indicator persists after the cycle should have ended, check the control board and sensors for faults.
Will resetting my Prodigy ice maker clear the C indicator?
A reset may interrupt the clean cycle, but it is generally not recommended to force-stop the process partway through. Doing so can leave cleaning solution residue in the water system. It is better to allow the cycle to complete naturally. If the "C" indicator is stuck and the cycle will not end, a reset can be used as a diagnostic step to determine if the control board is responding correctly.

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