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Error code reference

Samsung Microwave Error Code E-14

Gas sensor dry up / no load error

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What the E-14 error code actually means

The E-14 error means your Samsung microwave ran a cycle without detecting any food inside, or the food was so thoroughly dried out that the oven's sensor couldn't pick up any moisture or steam. The microwave stopped the cycle automatically to protect itself. Simply place food in the microwave and try again, and the error should clear.

Diagnostic procedure

The full E-14 procedure

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1
First diagnostic step
Insert food and restart.
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Most common causes of E-14

Ranked by how often they cause this code
  1. 1No food in the microwave
  2. 2Completely dried-out food
  3. 3Contaminated or dirty gas sensor
  4. 4Faulty or degraded gas sensor
  5. 5Sensor wiring or connection issue

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Questions people ask about E-14

What does E-14 mean on a Samsung microwave?
E-14 on a Samsung microwave indicates a gas sensor dry-up or no-load error. It means the microwave ran a cycle without detecting any food, or the food inside was fully dried out and produced no moisture or gas emissions. The oven stops the cycle automatically when this condition is detected. Placing food inside the microwave and restarting should resolve it in most cases.
Is it safe to use my Samsung microwave after an E-14 error?
Yes, the E-14 error is a protective condition rather than a sign of a dangerous fault. The microwave stops the cycle to avoid running without a food load, which can stress internal components. Once you add food and clear the error, the unit is safe to operate normally. If the error keeps recurring despite food being present, have the sensor inspected before continued use.
How much does it cost to repair a Samsung microwave with an E-14 error?
If the error clears simply by adding food, there is no repair cost involved. If the gas sensor needs to be replaced, parts and labor costs typically range from around $75 to $200 depending on the specific model and the service provider. If the sensor wiring or control board is also involved, costs can increase beyond that range.
How do I fix the E-14 error on my Samsung microwave?
Start by placing food inside the microwave and restarting the cooking cycle, as the error most commonly occurs when the oven is run empty. If the error persists with food inside, clean the interior of the microwave thoroughly to remove any grease or residue that may be coating the gas sensor. If the problem continues after cleaning, the gas sensor may need to be inspected and replaced by a qualified technician.
Will resetting my Samsung microwave clear the E-14 error?
A basic reset, such as unplugging the unit for 60 seconds and powering it back on, may clear the displayed error code. However, if the underlying cause is still present, such as an empty oven or a faulty sensor, the code will return during the next cooking cycle. Address the root cause first, then restart the microwave.

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