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Error code reference

Samsung Microwave Error Code E-21

Temperature sensor open error

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What the E-21 error code actually means

Your Samsung microwave is showing E-21 because it cannot detect a signal from the internal temperature sensor. This usually means the sensor has failed or a wire connecting it to the control board has come loose or broken. The microwave will not operate normally until the sensor circuit is restored.

Diagnostic procedure

The full E-21 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor part and connection of sensor housing and PCB's connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E-21

Ranked by how often they cause this code
  1. 1Failed temperature sensor
  2. 2Disconnected sensor connector at PCB
  3. 3Damaged or broken sensor wiring
  4. 4Corroded or damaged connector housing
  5. 5Faulty main PCB

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Questions people ask about E-21

What does E-21 mean on a Samsung microwave?
E-21 on a Samsung microwave is a temperature sensor open error, meaning the control board cannot detect a signal from the temperature sensor. The fault indicates an open circuit in the sensor or its wiring. The microwave will not function normally until the sensor circuit is repaired or the failed component is replaced.
Is it safe to use my Samsung microwave while the E-21 error is displayed?
It is not recommended to operate the microwave while E-21 is active. The temperature sensor provides the control board with thermal data used to manage cooking and prevent overheating. Running the unit without a functioning sensor could result in uncontrolled temperature conditions or additional component damage.
How much does it cost to repair a Samsung microwave E-21 error?
Repair costs depend on the root cause. A replacement temperature sensor part typically ranges from roughly $15 to $50 depending on the model. If professional labor is involved, total repair costs including diagnosis and parts can range from $80 to $200 or more. If the main PCB is the failed component, parts and labor costs will be toward the higher end of that range.
Can I fix the E-21 error on my Samsung microwave myself?
Some causes of E-21 are accessible to a knowledgeable DIYer, such as reseating a loose connector between the sensor and the PCB. However, replacing the temperature sensor or diagnosing wiring damage requires comfort working around microwave components. Note that microwaves contain a high-voltage capacitor that can retain a dangerous charge even when unplugged, so discharge the capacitor before touching any internal parts.
Will resetting my Samsung microwave clear the E-21 error?
A reset, such as unplugging the unit for a few minutes and powering it back on, may temporarily clear the code from the display. However, if the underlying cause is a failed sensor or broken wiring, the E-21 error will return once the microwave attempts to read the sensor again. A reset alone does not repair the fault.

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