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Error code reference

Samsung Microwave Error Code E-35

Weight sensor error

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What the E-35 error code actually means

Your Samsung microwave is detecting a problem with the part that measures the weight of food on the turntable. This usually happens because the glass tray or the ring it sits on is not positioned correctly inside the microwave. Reseating the turntable and the roller ring is the first thing to try before calling a technician.

Diagnostic procedure

The full E-35 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor; verify turntable and roller positioning.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E-35

Ranked by how often they cause this code
  1. 1Improperly seated turntable tray
  2. 2Misaligned or damaged roller ring
  3. 3Debris under the turntable
  4. 4Faulty weight sensor
  5. 5Loose or damaged sensor wiring

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Questions people ask about E-35

What does E-35 mean on a Samsung microwave?
E-35 is a weight sensor error indicating that the internal calculated value of A, produced by the weight sensor system, is returning a negative result. This falls outside the acceptable measurement range and prevents the microwave from using weight-based auto-cook functions. It is most commonly triggered by a mispositioned turntable tray or roller ring rather than a failed sensor.
Will resetting my Samsung microwave clear the E-35 error?
A power reset, such as unplugging the microwave for a minute and plugging it back in, may temporarily clear the error code. However, if the underlying cause is a mispositioned turntable, debris, or a damaged sensor, the E-35 code will return once the microwave attempts to use the weight sensor again. Addressing the root cause is necessary for a permanent fix.
How much does it cost to repair a Samsung microwave showing E-35?
If the fix is simply reseating the turntable or roller ring, there is no parts cost. Replacing a damaged roller ring typically runs in the range of a few dollars to around twenty dollars for the part. If the weight sensor itself needs replacement, parts and labor combined could range from roughly fifty to one hundred fifty dollars or more, depending on the model and service provider.
How do I fix the E-35 error on my Samsung microwave?
Start by removing the glass turntable tray and the roller ring beneath it. Inspect both for cracks, debris, or misalignment, clean the cavity floor, and reseat the roller ring and tray carefully. If the error clears, the issue was mechanical. If E-35 returns after repositioning everything correctly, the weight sensor or its wiring will need further inspection.
Is it safe to use my Samsung microwave while it shows E-35?
The E-35 error specifically affects the weight sensor system, which is used for auto-cook and sensor-cook features. Basic manual cooking functions may still operate, but it is not advisable to rely on the microwave fully until the fault is diagnosed. If the turntable is loose or damaged, operating the microwave risks further damage to components or uneven heating.

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