mypros+
Error code reference

Samsung Microwave Error Code E-62

Humidity sensor short error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E-62 error code actually means

Your Samsung microwave's moisture-detection sensor, which helps the appliance automatically set cooking times, is sending an abnormal signal that the microwave's computer is reading as a short circuit. This could mean the sensor itself has failed, or the main control board that reads the sensor has a problem. The microwave has stopped normal operation as a safety precaution until the issue is resolved.

Diagnostic procedure

The full E-62 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for shorted sensor or smart board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E-62 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E-62

Ranked by how often they cause this code
  1. 1Failed humidity sensor
  2. 2Damaged smart board
  3. 3Wiring harness short or connector damage
  4. 4Moisture intrusion at the sensor connector

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E-62

What does E-62 mean on a Samsung microwave?
E-62 on a Samsung microwave indicates a humidity sensor short circuit error. The microwave's control board has detected that the humidity sensor circuit is shorted, meaning it is reading abnormally low resistance instead of the expected variable signal. The two most likely sources of this fault are the humidity sensor itself or the smart board that processes the sensor input.
Is it safe to use my Samsung microwave while it shows E-62?
It is not recommended to continue using the microwave while E-62 is active. The humidity sensor is used by the microwave to regulate automatic cooking cycles, and a shorted sensor means that sensing function is not operating correctly. Running the unit in this state risks incorrect cooking behavior, and the underlying fault could indicate broader electrical issues with the control board.
Will resetting the microwave clear the E-62 error?
Unplugging the microwave for a few minutes and restoring power may temporarily clear the E-62 code, but the error will return if the underlying short circuit in the humidity sensor circuit has not been resolved. A reset should be used only as a diagnostic step to confirm the fault is active and consistent, not as a permanent fix. The shorted component must be identified and repaired or replaced to permanently clear the code.
Can I fix the E-62 error myself?
A knowledgeable DIYer can attempt diagnosis by unplugging the microwave, locating the humidity sensor, disconnecting it, and testing its resistance with a multimeter. If the sensor reads a dead short, replacing it is a straightforward parts swap. However, if the smart board is at fault, soldering skills or a full board replacement are required, and working inside a microwave involves high-voltage capacitors that retain a dangerous charge even after unplugging, so proper discharge procedures are essential before touching any internal components.
How much does it cost to repair an E-62 error on a Samsung microwave?
If the humidity sensor is the cause, the part typically costs in the range of $15 to $50 depending on the model, making it one of the more affordable repairs. If the smart board requires replacement, parts alone can range from $80 to $200 or more, and professional labor adds additional cost. Given these potential costs, comparing the repair cost to the value of the microwave before committing to a board replacement is worthwhile.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass