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Error code reference
Samsung Microwave Error Code TE
Touch communication error (10 seconds timeout).
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What the TE error code actually means
The TE error means your Samsung microwave's control board stopped receiving signals from the touch panel within the expected timeframe. In plain terms, the buttons and main brain of the microwave are not communicating properly. This typically requires a technician to inspect the touch panel, wiring, or main control board to restore normal operation.
Diagnostic procedure
The full TE procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
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1
First diagnostic step
Determine if no keys are recognized, keys are recognized intermittently, or a specific key is not recognized; replace Control Circuit Board or Assy Door-A as appropriate.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of TE
Ranked by how often they cause this code
- 1Failed or degraded touch panel (Assy Door-A)
- 2Loose or damaged ribbon cable connection
- 3Faulty Control Circuit Board
- 4Corroded or contaminated connectors
- 5Moisture or heat damage to the touch interface
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Questions people ask about TE
What does TE mean on a Samsung microwave?
The TE error on a Samsung microwave stands for touch communication error. It means the main control board did not receive a valid signal from the touch panel within a 10-second timeout window. The microwave cannot operate normally until the communication between the touch panel and the control board is restored. The fix depends on whether no keys, specific keys, or keys intermittently fail to respond.
Is it safe to use my Samsung microwave when the TE error is showing?
When the TE error is active, the microwave will typically not respond to touch input, which means normal cooking functions are unavailable. Do not attempt to bypass the touch panel or force the microwave to operate in this state. Until the touch communication issue is resolved, the appliance should not be used to avoid further component damage or potential safety risks.
Will resetting my Samsung microwave clear the TE error?
A reset, such as unplugging the microwave for one to two minutes and restoring power, may temporarily clear the TE error if it was triggered by a transient communication glitch. However, if the underlying cause is a faulty touch panel, damaged ribbon cable, or failed control board, the error will return. A persistent TE error requires proper diagnosis and component repair or replacement to resolve permanently.
Can I fix the TE error myself on a Samsung microwave?
Some causes of the TE error, such as a loose ribbon cable or dirty connector pins, can be addressed by a knowledgeable DIYer comfortable working with electronics. However, replacing the Control Circuit Board or the Door Assembly (Assy Door-A) involves disassembling the microwave and working near high-voltage components. If you are not experienced with appliance repair, professional service is strongly recommended for safety reasons.
How much does it cost to repair a Samsung microwave with a TE error?
Repair costs depend on which component needs replacement. A Door Assembly (Assy Door-A) or touch panel replacement typically runs in the range of $50 to $150 for the part alone, while a Control Circuit Board can range from $80 to $200 or more depending on the model. Adding professional labor, total repair costs commonly fall between $100 and $350. Costs vary by region, model, and service provider.
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