Skip to main contentStart diagnosing C-72 on your Samsung oven
What this code means
Drain system problem occurs when water level sensor senses water remaining after maximum draining time.
First step from the service manual
Check the ground wire on the steam generator.
Next steps: diagnose the root cause
1
Verify the error code is active
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
2
Get the full diagnostic procedure
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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What’s available for Samsung oven models
Access Samsung oven service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.