mypros+
Error code reference

Sub-Zero Refrigerator Error Code 60 1 38

Refrigerator variable speed compressor communication error.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 60 1 38 error code actually means

Your Sub-Zero refrigerator has detected that the main computer board is unable to communicate with the compressor that cools the unit. This usually means the control board has failed and needs to be replaced. Until the issue is resolved, the refrigerator may not cool properly.

Diagnostic procedure

The full 60 1 38 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Replace the control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 60 1 38 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 60 1 38

Ranked by how often they cause this code
  1. 1Failed main control board
  2. 2Damaged or loose wiring harness
  3. 3Failed compressor inverter module
  4. 4Intermittent power supply issue

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 60 1 38

What does 60 1 38 mean on a Sub-Zero refrigerator?
Error code 60 1 38 indicates a communication error between the main control board and the variable speed compressor. The control board is unable to establish or maintain the communication link required to operate the compressor. This fault will typically prevent normal compressor operation, causing the unit to lose its ability to cool. The recommended first step is replacing the control board.
Is it safe to keep using my Sub-Zero refrigerator when error 60 1 38 is active?
This fault typically disables or disrupts the compressor, meaning the unit may not maintain safe food storage temperatures. You should monitor internal temperatures closely and transfer perishable food to another refrigerator until the repair is completed. Continuing to run the unit in a faulted state does not pose a safety hazard to people, but food spoilage is a real risk.
Will resetting my Sub-Zero refrigerator clear error code 60 1 38?
A power reset may temporarily clear the fault code display, but it will not resolve the underlying communication failure between the control board and the compressor. If the control board or wiring is defective, the error will return after the unit restarts. A proper repair addressing the root cause is required to permanently clear this code.
Can I fix error code 60 1 38 myself?
A knowledgeable DIYer can inspect and reseat wiring harness connectors between the control board and compressor, which may resolve the fault if a loose connection is the cause. However, replacing the main control board or evaluating the variable speed compressor requires comfort with appliance electronics and should ideally be handled by a qualified technician. Attempting repairs without proper knowledge of the refrigeration and electrical systems can cause further damage.
How much does it cost to repair error code 60 1 38 on a Sub-Zero refrigerator?
Repair costs vary depending on which component has failed. Control board replacement on a Sub-Zero unit typically runs between $400 and $900 including parts and labor. If the variable speed compressor or its inverter module requires replacement, costs can rise significantly, often falling in the range of $1,200 to $2,500 or more depending on the model and labor rates in your area.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass