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Error code reference

Whirlpool Cooktop Error Code F-60

UI (User Interface) does not work

Whirlpool codesWhirlpool cooktop codes

UI (User Interface) does not work — Type 3 failure that disables the entire cooktop.

First step from the service manual

Disconnect power and replace the User Interface.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F-60 means on a Whirlpool cooktop

The F-60 error code on a Whirlpool cooktop indicates a Type 3 failure of the User Interface (UI) board. This is a critical-level fault classification, meaning the control system has determined that the UI is non-functional to a degree that prevents safe or reliable operation. As a result, the entire cooktop is disabled and will not respond to input until the underlying fault is resolved. The UI board is the electronic assembly that processes all user commands, displays operational status, and communicates with the main control board to regulate burner output.

Type 3 failures in Whirlpool cooktop diagnostics represent complete component failure rather than intermittent or partial faults. The UI board handles the touch controls or knob-based input circuitry, and when internal communication or power delivery to this board breaks down entirely, the system cannot accept any operational commands. Common triggers include a failure of the UI board's internal logic circuits, a loss of communication between the UI and main control board, or a power surge that damages the board's components.

The recommended first diagnostic step is to disconnect power to the cooktop completely, wait for residual charge to dissipate, and then replace the User Interface board. This approach reflects that F-60 is not typically caused by a loose connection or a software glitch that would respond to a simple reset. The fault points directly to the UI hardware itself, making board replacement the primary and most direct repair path.

Source: manufacturer service documentation.

Common causes of F-60

  1. 01

    Failed User Interface Board

    Part replacement

    The internal logic or circuitry of the UI board has failed completely, which is the direct cause of an F-60 Type 3 fault. This is the most common cause and is confirmed by the cooktop being entirely unresponsive after a full power cycle.

  2. 02

    Power Surge Damage to UI Board

    Part replacement

    A voltage spike from the home electrical supply can damage the UI board's components beyond recovery. Burn marks, a faint burnt smell near the control panel, or a failure that appeared immediately after a power event suggest this cause.

  3. 03

    Loss of Communication Between UI and Main Control Board

    Part replacement

    If the signal pathway between the UI board and the main control board is broken due to a failed UI board, the system registers a Type 3 fault and disables the cooktop. The fault is still traced back to the UI board as the origin of the communication failure.

  4. 04

    Moisture or Contamination on the UI Board

    Part replacement

    Spills that reach the control panel electronics can corrode board traces or short circuit components, causing a permanent UI failure. Inspect the board for visible corrosion, discoloration, or residue if moisture exposure is suspected.

See the test procedure for each cause

Frequently asked questions about F-60

What does F-60 mean on a Whirlpool cooktop?
F-60 indicates a Type 3 failure of the User Interface board, which is the control panel electronics that accept and process your cooking inputs. This fault level is serious enough that the cooktop disables itself entirely and will not operate. The code points directly to the UI board as the failed component requiring replacement.
Can I fix the F-60 error myself, or do I need a technician?
A knowledgeable DIYer comfortable working with appliance electronics can replace the User Interface board after disconnecting power to the cooktop. The repair requires sourcing the correct replacement UI board for your specific model. If you are not comfortable working with appliance wiring or disassembling the cooktop, a qualified appliance technician is the safer option.
Will resetting the cooktop clear the F-60 error code?
A simple power reset is unlikely to clear an F-60 fault because it represents a Type 3 hardware failure of the UI board, not a software or communication glitch. The diagnostic step calls for disconnecting power and replacing the UI board, not just cycling power. If the board itself has failed, no reset will restore function.
Is it safe to use my Whirlpool cooktop while it shows an F-60 error?
No. The F-60 error is a Type 3 fault that disables the entire cooktop, so the appliance will not operate in this state. Do not attempt to bypass or override the fault. The cooktop should remain disconnected from power until the UI board has been replaced and the fault is resolved.
How much does it cost to repair an F-60 error on a Whirlpool cooktop?
Repair costs depend on whether you hire a technician or replace the UI board yourself. A replacement UI board for a Whirlpool cooktop typically costs in the range of $75 to $250 depending on the model. If a technician performs the repair, labor charges will add to that cost, bringing the total to roughly $150 to $400 or more depending on your location and the specific model.

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