What this code means
Latch switch not operating — latch switch does not close in clean (contacts stay open), latch motor does not rotate (open windings), open or loose wire connections, open harness wires, or open relay on control.
First step from the service manual
Verify failure if not displayed; go to manual diagnostics screen 5, then use screen 2 to check operation of door switch, latch switch and door latch motor.
Next steps: diagnose the root cause
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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