Error code reference

Whirlpool Refrigerator Error Code 23

The board is not seeing the ice maker switch cycle during harvest, indicating the IM switch is not opening/closing or wiring from the IM to the board is faulty.

SourceWhirlpool Side-by-Side Refrigerator - Tech Sheet: Troubleshooting Guidep. 51

Diagnostic procedure

The full 23 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Unplug the IM from the door harness while in the HOME position. Using your meter, test between the Yellow and Blue wire on the IM for continuity (IM switch should be closed).

SourceWhirlpool Side-by-Side Refrigerator - Tech Sheet: Troubleshooting Guidep. 51

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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