Whirlpool Washer Error Code 24

Error code 24 on a Whirlpool washer indicates a Door Logic Failure. The control board has detected that the door is reading as both OPEN and LOCKED at the same time for 5 consecutive seconds. This contradictory signal state is caused by a failure in the door lock assembly, the door lock wiring harness, or both. The washer will not operate normally until the fault is corrected.

It is not recommended to continue using the washer while error code 24 is active. The washer cannot reliably determine whether the door is properly secured, which means it may not prevent the drum from spinning with the door in an unsafe state. Discontinue use until the door lock assembly and harness have been inspected and replaced as needed.

Resetting the washer by unplugging it for a few minutes may temporarily clear the code, but the fault will return if the underlying hardware has not been repaired. Because error code 24 is triggered by a physical failure in the door lock assembly or its harness, a reset alone will not resolve the problem. Replacing the door lock and harness is required for a lasting fix.

A knowledgeable DIYer can address this repair by replacing the door lock assembly and its associated wiring harness, which are the components directly called out in the diagnostic procedure. The repair involves disconnecting power, accessing the door lock, and swapping the lock and harness. If the fault continues after replacement, further diagnosis of the control board may be needed, which is typically a job for a qualified technician.

The cost of repairing error code 24 typically depends on whether you do the work yourself or hire a technician. Door lock assemblies for Whirlpool washers generally range from $30 to $80 in parts, and a replacement harness may add $15 to $40. If you hire a professional, total repair costs including labor often fall in the range of $120 to $250 depending on your location and the specific model.