Whirlpool Washer Error Code 1-1

Error code 1-1 means the control board has detected that its K2 pilot relay is stuck in the closed position. This relay is responsible for switching power to specific loads in the washer, and when it stays closed, those loads receive continuous power even when the control commands them off. The fault can be caused by a failed relay on the control board, a short circuit in a connected component, or damaged wiring on that circuit.

No. A stuck-closed relay means one or more electrical components in the washer may be receiving power continuously when they should not be. This can present a risk of overheating or further electrical damage. The washer should be unplugged until the fault is diagnosed and repaired.

Repair costs depend on which components are at fault. A replacement control board for a Whirlpool washer typically ranges from $150 to $350 for the part alone, and labor from a technician can add $100 to $200 or more depending on your location. If additional shorted components such as a motor or valve also need replacement, total costs will be higher.

Diagnosing this code requires disconnecting power and using a multimeter to test each load connected to the K2 relay circuit for short circuits. If you identify a shorted component, both that part and the control board typically need to be replaced. This repair involves working with the control board and wiring, so it is best suited to technicians or experienced DIYers who are comfortable with electrical diagnostics.

Resetting the washer by unplugging it will not resolve the underlying cause of the 1-1 error. The fault is caused by a physically stuck relay or a short circuit in a connected component, neither of which is corrected by a power reset. The code will return as soon as the washer powers back on and the control runs its self-check.