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Error code reference

Whirlpool Washer Error Code 37

Heater fault

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What the 37 error code actually means

Your Whirlpool washer tried to heat the water but the temperature sensor did not detect enough warmth after five minutes, which tells the machine something is wrong with the heating system. This could mean the heating element has burned out, the temperature sensor has failed, or there is a wiring problem connecting those parts. The washer stopped the cycle to prevent potential damage.

Diagnostic procedure

The full 37 procedure

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1
First diagnostic step
Run service mode heater and thermistor test 8 to verify heater and thermistor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 37

Ranked by how often they cause this code
  1. 1Failed heater element
  2. 2Defective thermistor
  3. 3Wiring or connector issue in heating circuit
  4. 4Control board not supplying power to heater

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Questions people ask about 37

What does 37 mean on a Whirlpool washer?
Error code 37 is a heater fault indicating that the thermistor did not detect a temperature rise of at least 3 degrees Fahrenheit after the heater element had been running for 5 minutes. The control board monitors the thermistor signal continuously during the heating cycle and logs this code when that minimum threshold is not met. This points to a problem with the heater element, the thermistor, or the wiring connecting them. Running service mode test 8 is the recommended first step to isolate the faulty component.
Is it safe to keep using my washer when error 37 appears?
It is not recommended to continue running wash cycles with error 37 active. The washer halts heating when this fault is detected, meaning cycles that require heated water will not complete properly and fabrics may not be washed effectively. Additionally, an underlying wiring or component issue could worsen over time if left unaddressed.
Will resetting my Whirlpool washer clear error code 37?
Resetting the washer may temporarily clear the error code from the display, but the fault will return as soon as the machine attempts another heating cycle and the same condition is detected. Because error 37 is triggered by a real performance failure in the heating circuit, a reset does not fix the underlying problem. The heater element, thermistor, and related wiring need to be tested and the defective component replaced to resolve the fault permanently.
Can I fix error code 37 on my Whirlpool washer myself?
A knowledgeable DIYer can diagnose and repair this fault by running service mode test 8 and using a multimeter to check continuity on the heater element and thermistor. Replacing a failed heater element or thermistor is a moderately involved repair that requires accessing the internal components of the washer. If you are not comfortable working around electrical components or disassembling the machine, hiring a technician is the safer choice.
How much does it cost to repair error code 37 on a Whirlpool washer?
Repair costs vary depending on the faulty component. A replacement thermistor is generally an inexpensive part, while a heater element typically costs more. If professional labor is involved, total repair costs including parts and service can range from around $100 to $300 or more depending on your location and the specific parts needed. Diagnosing the root cause before ordering parts is important to avoid unnecessary expenses.

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