mypros+
Error code reference

Whirlpool Washer Error Code dE

Door is opened or not completely closed.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the dE error code actually means

The dE code means your washer thinks the door is open or not properly shut, so it will not run a cycle. Try pushing the door firmly until you hear a click. If that does not clear the code, there may be a problem with the latch mechanism that needs repair.

Diagnostic procedure

The full dE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Close the door completely. If error is not released, call for service.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock dE procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of dE

Ranked by how often they cause this code
  1. 1Door not fully closed
  2. 2Worn or broken door latch assembly
  3. 3Damaged or misaligned door strike
  4. 4Faulty door latch switch
  5. 5Wiring harness issue

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about dE

What does dE mean on a Whirlpool washer?
The dE code means the washer's control system is detecting that the door is open or not completely closed. The washer uses a switch inside the door latch assembly to confirm the door is secure before allowing a cycle to run. When that signal is missing, the dE code appears and the machine will not operate. Firmly closing the door is the first step to clear it.
Is it safe to use my Whirlpool washer when the dE code is showing?
No, the washer is designed to prevent operation when the dE code is active. This is a safety interlock that stops the drum from spinning and water from filling while the door is unsecured. Do not attempt to bypass or override the door latch to force the machine to run. Resolve the underlying latch or wiring issue before using the washer.
How much does it cost to repair a Whirlpool washer showing a dE error?
If only the door latch assembly needs replacement, parts typically range from around $20 to $80 depending on the specific model, with labor adding to the total if a technician is involved. A complete service call including diagnosis and repair generally falls in the range of $100 to $250. If the main control board is at fault, costs can be higher. Getting a diagnosis before authorizing any repair helps avoid unnecessary part replacements.
How do I fix the dE error on my Whirlpool washer?
Start by pressing the door firmly shut until you hear a click, then try restarting the cycle. If the code returns, inspect the door latch and strike for visible damage or misalignment. A broken latch assembly or a failed door switch will need to be replaced to resolve the error. If you are unable to identify the cause, calling a qualified technician for further diagnosis is recommended.
Will resetting my Whirlpool washer clear the dE error code?
A reset may temporarily clear the code from the display, but it will return immediately if the door is still not latching correctly. The control board checks the door switch status continuously throughout the cycle. Resetting without fixing the latch, strike, or wiring issue is not a lasting solution. Address the root cause first, then the code should clear on its own once the door registers as properly closed.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass