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Error code reference

Whirlpool Washer Error Code E:13

Drain pump time exceeded-faulty drain pump, wire harness, or hose.

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What the E:13 error code actually means

Your Whirlpool washer tried to drain the water but took too long and gave up, triggering this error code. This usually means something is blocking the drain, the drain pump has stopped working properly, or there is a wiring problem preventing the pump from running. You will need to clear the error and investigate the drain system before the washer will complete a cycle normally.

Diagnostic procedure

The full E:13 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Run test P15; check drain pump, wire harness, and drain hose.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E:13

Ranked by how often they cause this code
  1. 1Clogged or obstructed drain pump
  2. 2Faulty drain pump motor
  3. 3Kinked or blocked drain hose
  4. 4Damaged or faulty wire harness
  5. 5Drain hose connected to a clogged household drain

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Questions people ask about E:13

What does E:13 mean on a Whirlpool washer?
E:13 means the drain pump ran longer than the allowed time without successfully draining the tub. The washer stops the cycle and displays this code to alert you that water is not evacuating properly. The cause is typically a clogged pump, a blocked drain hose, a failed pump motor, or a wiring fault. Diagnostic test P15 is used to activate the pump directly and begin isolating the problem.
Will resetting the washer clear the E:13 error?
A reset may clear the code temporarily and allow the cycle to attempt to restart, but the error will return if the underlying cause has not been fixed. Resetting without diagnosing the drain system is not a lasting solution. The pump, hose, and wiring need to be inspected to prevent repeated faults.
How much does it cost to repair an E:13 error on a Whirlpool washer?
Repair costs vary depending on the root cause. Clearing a clog yourself costs nothing beyond your time. A replacement drain pump typically runs in the range of $35 to $100 for the part, with additional labor costs if a technician performs the repair. Wire harness repairs or replacements tend to fall in a similar parts cost range, though diagnosis time affects the total bill.
How do I fix an E:13 error on my Whirlpool washer?
Start by checking the drain hose for kinks and clearing any visible blockages at the pump filter. Run test P15 to see whether the pump activates. If the pump does not run or runs weakly, inspect the wire harness for damaged connectors before concluding the pump motor needs replacement. Address any household drain clogs that could be restricting water flow.
Is it safe to use my Whirlpool washer when it shows E:13?
It is not advisable to continue running the washer with an active E:13 code. The washer halts the cycle specifically because water is not draining correctly, and forcing repeated attempts can put additional strain on the pump motor or leave standing water in the drum. Address the drain issue before running another load.

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