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Error code reference

Whirlpool Washer Error Code E:24

Motor power relay failed-faulty control module.

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What the E:24 error code actually means

Your Whirlpool washer has detected a problem with a small internal switch inside the main control board that sends power to the motor. Because of this failure, the washer cannot run its motor reliably and has stopped to protect itself. This repair typically requires replacing the main control board.

Diagnostic procedure

The full E:24 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Run test P:04; replace faulty control module.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E:24

Ranked by how often they cause this code
  1. 1Failed motor power relay on control board
  2. 2Solder joint failure on control board
  3. 3Voltage spike damage to control module
  4. 4Overheating of the control board

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Questions people ask about E:24

What does E:24 mean on a Whirlpool washer?
E:24 indicates that the motor power relay inside the main control module has failed. This relay is responsible for switching power to the drive motor. The washer stops operation when this fault is detected to prevent further damage. Diagnosis involves running test P:04 to confirm the relay failure.
Is it safe to use my Whirlpool washer with an E:24 error?
No, it is not safe to continue using the washer while E:24 is active. A failed motor power relay can leave the motor without power mid-cycle or, in a stuck-closed failure, can cause the motor to overheat. The washer should remain out of service until the control module is replaced.
Will resetting my Whirlpool washer clear the E:24 error code?
A reset may temporarily clear the error display, but the underlying relay failure inside the control module will cause the code to return as soon as the washer attempts to run the motor. E:24 reflects a hardware failure that cannot be resolved through a software reset or power cycle. The control module must be replaced to permanently resolve the fault.
Can I fix E:24 myself on a Whirlpool washer?
The repair requires running diagnostic test P:04 to confirm the fault, then replacing the main control module. A technician comfortable with appliance electronics can perform this repair, but the control board must be handled carefully to avoid static damage. Because the relay is integrated into the board, the entire control module must be replaced rather than just the relay.
How much does it cost to fix a Whirlpool washer with error code E:24?
Repair costs vary depending on the specific model and labor rates in your area. A replacement control module typically ranges from $100 to $300 in parts, with professional labor adding another $80 to $200. Getting a quote from a local appliance repair technician before proceeding is advisable.

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