Whirlpool Washer Error Code FAE1

FAE1 means the washer has detected that its shipping bolts are still installed. These bolts are used to secure the drum during transport and must be removed before the washer is operated. Running the machine with shipping bolts in place can cause serious mechanical damage to internal components.

No, it is not safe to run the washer while FAE1 is active. With shipping bolts installed, the drum is locked in a fixed position and cannot rotate or suspend freely. Forcing a cycle to run in this condition can damage the drum, motor, bearings, and suspension components, potentially resulting in costly repairs.

In most cases, fixing FAE1 costs nothing because it only requires removing the shipping bolts, which is a free DIY task. If the washer was operated with the bolts in place and internal components were damaged as a result, repair costs could range from $100 to $400 or more depending on which parts need replacement and whether a technician is required.

To fix FAE1, locate all shipping bolts on the rear panel of the washer and remove them using the appropriate wrench size. Most Whirlpool washers have three to five bolts. After removal, install the plastic plug covers into the vacated holes, then power the washer back on to confirm the error has cleared.

A simple power reset will not permanently clear the FAE1 error because the underlying condition, the presence of shipping bolts, still exists. The error will return once the washer detects restricted drum movement again. The only way to resolve the code is to physically remove all shipping bolts from the rear of the machine.