mypros+
Error code reference

Whirlpool Washer Error Code LO

Door Unlock Fail-unable to unlock the door.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the LO error code actually means

The LO code means your Whirlpool washer tried to unlock the door at the end of a cycle but something went wrong and it cannot confirm the door is open. The door may be physically stuck locked, or a sensor that detects whether the door is locked may have failed. Until the problem is resolved, the washer will not allow normal operation and the door may remain sealed.

Diagnostic procedure

The full LO procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the door switch. Replace if faulty. Check the main PBA door sensing circuit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock LO procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of LO

Ranked by how often they cause this code
  1. 1Faulty Door Switch
  2. 2Failed Door Latch Actuator
  3. 3Damaged or Loose Wiring Harness
  4. 4Door Latch Assembly Mechanical Jam
  5. 5Main PBA Door Sensing Circuit Failure

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about LO

What does LO mean on a Whirlpool washer?
LO stands for Door Unlock Fail on a Whirlpool washer. It means the control board attempted to unlock the door at the end of a cycle but could not confirm the door released successfully. The fault involves the door switch, the door latch actuator, or the PBA door sensing circuit. Until the underlying issue is resolved, the door may remain locked and the washer will not operate normally.
Is it safe to use my washer when the LO code is showing?
You should not attempt to run wash cycles while the LO code is active. The washer's control system detected a fault in the door lock circuit, and continuing to operate the machine could worsen the underlying problem. Additionally, the door may be physically locked and forcing it open risks damaging the latch assembly or door itself.
Will resetting my Whirlpool washer clear the LO error code?
A power reset, such as unplugging the washer for a minute and restarting, may temporarily clear the code if the fault was caused by a transient signal issue. However, if the door switch, latch actuator, wiring, or PBA circuit has an actual hardware fault, the LO code will return as soon as the machine attempts to unlock the door again. A reset is a reasonable first step but is not a substitute for diagnosing and repairing the root cause.
Can I fix the LO error code myself?
Many causes of the LO code are approachable for a capable DIYer. Checking wiring harness connectors for looseness or corrosion and inspecting the door latch for physical obstructions require no specialized tools. Testing the door switch with a multimeter is also a straightforward step. Replacing the door latch assembly or door switch requires basic disassembly skills, but PBA replacement is generally best left to a technician.
How much does it cost to repair the LO error on a Whirlpool washer?
Repair costs vary depending on which component has failed. A replacement door switch typically costs between $15 and $50 for the part, while a complete door latch assembly generally ranges from $30 to $90. If the main PBA requires replacement, parts alone can range from $100 to $300 or more. Adding professional labor will increase the total, typically by $75 to $150 depending on your area.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass