mypros+
Model reference

Norcold 9162

Refrigerator

6 documents77 error codes10 service modes

Available documentation

Service Manual

  • Profile Bottom Freezer Technical Service Guide89 pg
    Covers this model
  • Profile Bottom Freezer Technical Service Guide89 pg
    Covers this model
  • Profile Bottom Freezer Technical Service Guide89 pg
    Covers this model
  • Service Manual & Parts List for Models 900 & 9100 Series37 pg
    Covers this model

Other

  • 31 916289 pg
    Covers this model
  • 31 9162 GE PFSS6NKW PFSF6NKW French door Samsung89 pg
    Covers this model
MyPros+ Max

Diagnose your Norcold 9162.

  • Step-by-step diagnostics from the service manual
  • Test values, resistance specs, and wiring references
  • Verified part numbers when replacement is needed
Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax

Error codes (77)

CodeMeaning
A1LP Gas ignition failure on initial refrigerator start-up; burner ignition…A2LP Gas re-ignition failure during normal gas operation; gas fails to re-ignite…A3Fresh food compartment door ajar; door has been open and interior light on for…A4AC mode selected but AC power is not available; fault external to refrigerator…A5AC input voltage too low; fault external to refrigerator controls.A6AC input voltage too high; fault external to refrigerator controls.A7DC input voltage too low; fault external to refrigerator controlsA8DC input voltage too high; fault external to refrigerator controls.C1Burner failed ignition and DC heater failed; 3-Way models only in AUTO mode…C2AC heater output fault; control senses AC heater current when the AC heater…C3DC heater output fault; control senses DC heater current when the DC heater…C4DC heater failed open; DC voltage is being supplied to the heater but the…C5Back-Up Operating System activated; thermistor has become inoperable, power…C6AC heater failed open; AC voltage is being supplied to heater but AC heater is…C7Flame sense circuit failure.C8AC heater failed for current out-of-tolerance.C9DC heater failed for current out-of-tolerance (3-Way models only).d1Internal control failure; fault within the control board.F-1- (segment a)Ambient Sensor ErrorF-1- (segment b)Freezer Sensor ErrorF-1- (segment c)Freezer Defrost Sensor ErrorF-1- (segment d)Freezer Fan ErrorF-1- (segment e)Condenser Fan ErrorF-1- (segment f)Ice Room Sensor ErrorF-1- (segment g)Freezer Defrost Heater ErrorF-1- segment aAmbient Sensor ErrorF-1- segment bFreezer Sensor ErrorF-1- segment cFreezer Defrost Sensor ErrorF-1- segment dFreezer Fan ErrorF-1- segment eCondenser Fan Error
View all 77 error codes
F-1- segment fIce Room Sensor ErrorF-1- segment gFreezer Defrost Heater ErrorF-1-aAmbient Sensor ErrorF-1-bFreezer Sensor ErrorF-1-cFreezer Defrost Sensor ErrorF-1-dFreezer Fan ErrorF-1-eCondenser Fan ErrorF-1-fIce Room Sensor ErrorF-1-gFreezer Defrost Heater ErrorF-10- (segment a)Ice Room Fan ErrorF-10- (segment f)Panel to Main Communication ErrorF-10- (segment g)Load to Main Communication ErrorF-10- segment aIce Room Fan ErrorF-10- segment fPanel to Main Communication ErrorF-10- segment gLoad to Main Communication ErrorF-10-bIce Room Fan ErrorF-10-fLoad to Main Communication ErrorF-10-gPanel to Main Communication ErrorLc ErNo communication for 20 seconds between the integrated circuits (IC Chips) on…Pc ErNo communication for 10 seconds between the control panel and the main board.R-1- (segment a)Icemaker Sensor ErrorR-1- (segment b)Refrigerator Sensor ErrorR-1- (segment c)Refrigerator Defrost Sensor ErrorR-1- (segment d)Refrigerator Fan ErrorR-1- (segment e)Icemaker ErrorR-1- (segment f)Refrigerator Defrost Heater ErrorR-1- segment aIcemaker Sensor ErrorR-1- segment bRefrigerator Sensor ErrorR-1- segment cRefrigerator Defrost Sensor ErrorR-1- segment dRefrigerator Fan ErrorR-1- segment eIcemaker ErrorR-1- segment fRefrigerator Defrost Heater ErrorR-1-aIcemaker Sensor ErrorR-1-bRefrigerator Sensor ErrorR-1-cRefrigerator Defrost Sensor ErrorR-1-dRefrigerator Fan ErrorR-1-eIcemaker ErrorR-1-gRefrigerator Defrost Heater ErrorR-10- (segment b)Pantry Damper Heater ErrorR-10- (segment f)Pantry Sensor ErrorR-10- (segment g)Water Tank Heater ErrorR-10- segment bPantry Damper Heater ErrorR-10- segment fPantry Sensor ErrorR-10- segment gWater Tank Heater ErrorR-10-aPantry Damper Heater ErrorR-10-bPantry Sensor ErrorR-10-gWater Tank Heater Error

Service modes (10)

  • Failure Condition Display - Initial Power UpUpon initial power up, if certain failed components have been detected, individual segments of a…
  • Failure Condition Display ResetSimultaneously press the ENERGY SAVER and ALARM/LIGHT pads for 8 seconds to return the display to…
  • Internal Control Information ModePress the TEMP SET and MODE buttons simultaneously and hold for 10 seconds.
  • Load Condition DisplayPress ENERGY SAVER and ALARM/LIGHT pads simultaneously for 6 seconds
  • Self Diagnostics - During Normal OperationPress ENERGY SAVER and ALARM/LIGHT pads for 6 seconds
  • Self Diagnostics – During Normal OperationPress ENERGY SAVER and ALARM/LIGHT pads for 6 seconds
  • Showroom ModePress ENERGY SAVER and ADJUST FREEZER pads simultaneously for 3 seconds. 'OF
  • Test Mode - Manual Operation / Manual DefrostPress ENERGY SAVER and ADJUST REFRIGERATOR pads simultaneously for 8 seconds. The display panel…
  • Test Mode - Manual Operation/Manual DefrostPress ENERGY SAVER and ADJUST REFRIGERATOR pads simultaneously for 8 seconds. The display panel…
  • Test Mode – Manual Operation/Manual DefrostPress ENERGY SAVER and ADJUST REFRIGERATOR pads simultaneously for 8 seconds

Full entry steps, exit procedures, and test sequences are available in Max.

Related Norcold refrigerator models

75,000+ service documents · 20,000+ error codes · 100+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax