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Model reference

Whirlpool W11087920

Dryer

1 document16 error codes6 service modes

Available documentation

Tech Sheet

  • Whirlpool Dryer Service Technical Sheet60 pg
    Covers this model
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Error codes (16)

CodeMeaning
F1E1Indicates a CCU (Cycle Control Unit) problem.F2E1Indicates a stuck button (depressed for over 20 seconds) or UI mismatch; this…F3E1Exhaust thermistor is open; temperature drops below 18°F (> 50k ohms).F3E2Exhaust thermistor has shorted; temperature above 250°F (< 500 ohms).F3E3Inlet thermistor is open; temperature drops below 18°F (> 245k ohms).F3E4Inlet thermistor is shorted; temperature above 391°F (< 328 ohms).F3E5Inlet and exhaust thermistors are open; will occur if P14 connector is not…F3E6Moisture sensor strip is open; this fault code will only appear when in the…F3E7Moisture sensor strip has shorted; this fault code will ONLY appear when in the…F4E1No voltage detected at the heater relay; appears ONLY when in the Diagnostic…F4E3Restricted/low air flow that may affect dryer performance.F4E4Low L2 voltage (less than 50V) detected at the CCU.F6E1Communication error from UI to CCU; communication between CCU and UI has not…F6E2Communication error from CCU to UI; communication between CCU and UI has not…L2Low L2 voltage (less than 50V) detected at the CCU.PFPower failure occurred while the dryer was running.

Service modes (6)

  • Customer-Focused Dryness Level Adjustment["In standby mode (dryer plugged in but not powered up), press and hold the DRYNESS LEVEL button…
  • Install Diagnostics["Activate Service Diagnostic Mode first.","Press and release the 2nd button used to activate…
  • Loads Test Mode["Ensure dryer is in standby mode (plugged in with all indicators off).","Within 5 seconds
  • Service Diagnostic Mode["Ensure dryer is in standby mode (plugged in with all indicators off).","Select any three buttons…
  • Software Version Display["Activate Service Diagnostic Mode first.","Press and hold the 2nd button used to activate Service…
  • User Interface Test1

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