Model reference
Whirlpool WMH31017AS2
Microwave
11 documents14 error codes8 service modes
Available documentation
Tech Sheet
- Tech Sheet8 pg
- Tech Sheet - W10529740 - Rev A8 pg
- Tech Sheet - W10791657 - Rev A8 pg
Service Manual
- Microwave Oven / Hood Combination68 pg
- Technical Education Job Aid 4317414 KAC-48 Microwave Oven / Hood Combination68 pg
- Technical Manual - Microwave Hood Combination51 pg
- SERVICE MANUAL Microwave Hood Combination47 pg
Service Flash
- Service Pointer - W11607452 - Rev A - Over The Range Microwave - Gap on Right Side of Wrapper15 pg
Tech Tip
- cookingguide-w10451031-reva.pdf1 pg
Installation Guide
- Instrucciones de instalacion13 pg
- Installation Instructions12 pg
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Error codes (14)
CodeMeaning
:Flashing colon indicates a power failure has occurred.F1E4Microwave ACU PCBA (Appliance Control Unit Printed Circuit Board Assembly)…F2Touch panel failure.F2E1Stuck key failure on touch panel.F3HHumidity sensor failure.F4E1Cavity temperature sensor failure.F4E4Humidity sensor failure.F4E9Popcorn error / SmartPop sound failure.F6Microwave relay failure (relay 4903).F8E5Exhaust air temperature detection failure (HF NTC thermistor).NTC OPENHF NTC thermistor is open (displayed as 'NTC OPEN, CALL FOR SERVICE' scrolling…NTC OPEN, CALL FOR SERVICEHF NTC thermistor is open circuit.NTC SHORTHF NTC thermistor is shorted (displayed as 'NTC SHORT, CALL FOR SERVICE'…NTC SHORT, CALL FOR SERVICEHF NTC thermistor is shorted.Service modes (8)
- Control Lock["Ensure the microwave oven and Timer are off.","Touch and hold OFF for 5 seconds until two tones…
- Demo Mode["Ensure the microwave oven and Timer are off.","Touch and hold Timer for 5 seconds until two tones…
- diagnostic["Plug in microwave oven or reconnect power.","Press CANCEL button to reach standby (display shows…
- Self-diagnostic test mode["Plug in microwave oven or reconnect power.","Press CANCEL button to reach standby (colon ':'…
- Touch Panel and ACU PCBA Test (Diagnostic/Test Mode)["Plug in microwave oven or reconnect power.","Press Cancel button to reach Standby (flashing colon…
- Touch Panel and Electronic Control Self-Diagnostic Test["Press and hold CANCEL/OFF while opening the door.","While still holding the CANCEL/OFF button…
- Touch Panel and Electronic Control Test (Self-Diagnostic)["Press and hold CANCEL/OFF while opening the door.","While still holding the CANCEL/OFF button…
- Touch Panel and PCBA Self-Diagnostic Test Mode["Plug in microwave oven or reconnect power.","Press CANCEL button to enter standby (colon ':'…
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