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Error code reference
Whirlpool Microwave Error Code NTC OPEN, CALL FOR SERVICE
Hood NTC thermistor has an open circuit condition.
SourceWhirlpool Microwave - Tech Sheet: Failure Codes & Service Safety (W11124916)
Diagnostic procedure
The full NTC OPEN, CALL FOR SERVICE procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Unplug microwave oven or disconnect power. Measure hood thermistor resistance; normal is 10K ohms ±5% at 77°F (25°C).
SourceWhirlpool Microwave - Tech Sheet: Failure Codes & Service Safety (W11124916)
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Where this code is documented
36 manuals in the MyPros+ library document this code for Whirlpool microwave.
Models covered by the manuals that document this code
- 213D-3C
- 218-3JM/P55417-2R
- 31FA-10K
- 31FK-10K-49
- 31FN-10K-49
- 31FN-7-EU
- 31FS-10K-49
- 31FS-7-EU
- 31HA-10K
- 31HA-10K-49
- 31HA-10K-NJ
- 31HN-10K-49
- 31HN-10K-NJ
- 35FA-1W
- 35FN-1W
- 35HA-10-NJ
- 35HN-10-NJ
- 461965199053
- 461965199941
- 461965200091
- 55HA-1W
- 55HN-1W
- 5P-2JM/P54360-50R
- 653AJ-V-CX
More models are covered than are listed here.
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