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Error code reference

Whirlpool Microwave Error Code ERR 9

Options were not correctly selected.

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What the ERR 9 error code actually means

ERR 9 means the microwave's control panel did not receive a valid or complete set of cooking options. This usually happens when settings are entered in the wrong order or an incompatible combination of options is selected. Try canceling and re-entering your settings from the start to clear the error.

Diagnostic procedure

The full ERR 9 procedure

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1
First diagnostic step
Check by re-selecting options.
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Most common causes of ERR 9

Ranked by how often they cause this code
  1. 1Incorrect or incomplete option entry sequence
  2. 2Incompatible cooking options selected together
  3. 3Faulty or worn touchpad membrane
  4. 4Control board input processing error
  5. 5Failing main control board

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Questions people ask about ERR 9

What does ERR 9 mean on a Whirlpool microwave?
ERR 9 means the microwave's control board detected that the cooking options were not correctly selected. The board validates user inputs for proper sequence and compatibility before allowing a cycle to run, and this error appears when that validation fails. It is most often caused by a skipped step or conflicting settings in the option entry process.
Is ERR 9 on a Whirlpool microwave a safety concern?
ERR 9 is generally not a safety hazard. The error indicates the microwave refused to start a cooking cycle because the selected options were invalid, which is the control system working as intended to prevent undefined operation. The unit should remain safe to use once valid options are correctly entered.
How much does it cost to repair a Whirlpool microwave showing ERR 9?
If the error is caused by user input, there is no repair cost. If the touchpad membrane needs replacement, parts and labor typically range from around 50 to 150 dollars depending on the model and service provider. A main control board replacement is more involved and can range from roughly 100 to 300 dollars or more, at which point evaluating the age of the microwave against repair cost is worthwhile.
How do I fix ERR 9 on my Whirlpool microwave?
Start by pressing Cancel or Clear to exit the current input sequence, then re-enter your cooking options carefully from the beginning, making sure to follow the correct order for the mode you are using. Avoid combining incompatible settings such as conflicting power levels and cook modes. If the error persists after correct re-entry, try unplugging the microwave for a few minutes to reset the control board, then attempt the selection again.
Will resetting my Whirlpool microwave clear the ERR 9 code?
A reset can clear ERR 9 if the error was caused by a temporary control board glitch. Unplug the microwave or trip its circuit breaker for two to five minutes, then restore power. If the underlying cause is incorrect user input or a faulty touchpad, the error will return unless the input issue is also resolved.

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