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Error code reference

Whirlpool Microwave Error Code ERR B

No pulses from the weight sensor or frequency less than 4267 Hz.

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What the ERR B error code actually means

Your Whirlpool microwave is displaying ERR B because the part that senses weight on the turntable or cooking platform has stopped sending signals to the control board. This prevents the microwave from accurately running automatic cooking programs that rely on knowing how much food is inside. The sensor or its wiring will need to be inspected and likely replaced before those features will work again.

Diagnostic procedure

The full ERR B procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of ERR B

Ranked by how often they cause this code
  1. 1Failed weight sensor
  2. 2Loose or disconnected wire harness connector
  3. 3Corroded or damaged connector terminals
  4. 4Damaged wire harness
  5. 5Faulty control board

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Questions people ask about ERR B

What does ERR B mean on a Whirlpool microwave?
ERR B means the control board is detecting no pulse signals from the weight sensor, or the sensor's signal frequency is below the required 4267 Hz minimum. The weight sensor is used by automatic and sensor-cook programs to detect the load on the cooking platform. When this signal is absent or too weak, the microwave displays ERR B to indicate the sensor system needs attention.
Will resetting the microwave clear the ERR B code?
Unplugging the microwave for a few minutes may temporarily clear the display, but ERR B will return as soon as the control board checks the weight sensor again if the underlying fault is still present. A reset does not fix the sensor or wiring issue causing the code. Clearing the error requires diagnosing and repairing the actual fault.
How much does it cost to repair ERR B on a Whirlpool microwave?
Repair costs vary depending on the faulty component. Weight sensor replacement parts typically range from around $20 to $80, while a replacement control board can range from $80 to $200 or more. Adding professional labor, total repair costs generally fall between $100 and $350 depending on the diagnosis, parts required, and service rates in your area.
Can I fix ERR B on my Whirlpool microwave myself?
Some causes of ERR B are DIY-accessible, such as reseating a loose wire harness connector or inspecting terminals for corrosion. However, replacing the weight sensor or control board involves disassembling the microwave cabinet and working near high-voltage components, including the capacitor, which can hold a dangerous charge even when unplugged. Technicians with appliance repair experience can safely perform these repairs, but inexperienced users should have the work done professionally.
Is it safe to use my Whirlpool microwave while ERR B is displayed?
Basic microwave heating functions may still operate while ERR B is active, but any cooking mode that relies on the weight sensor, such as auto-cook or sensor-cook programs, will not function correctly or may be disabled entirely. Using the microwave in manual time-cook mode is generally not a safety hazard from the error itself, but leaving an underlying wiring or sensor fault unaddressed is not recommended long-term.

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