Whirlpool Microwave Error Code ERR B
No pulses from the weight sensor or frequency less than 4267 Hz.
No pulses from the weight sensor or frequency less than 4267 Hz.
Get the full diagnostic procedure for ERR B.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
$29/month · Cancel anytime · Or $9.95 3-day pass
What ERR B means on a Whirlpool microwave
ERR B on a Whirlpool microwave indicates that the control board is receiving no pulse signals from the weight sensor, or that the sensor's operating frequency has dropped below the minimum threshold of 4267 Hz. Weight sensors in these microwaves function as frequency-based transducers: they generate oscillating electrical pulses that the control board reads to calculate the load placed on the turntable or sensor platform. When those pulses stop entirely or fall below the 4267 Hz floor, the board interprets this as a sensor failure and triggers ERR B to prevent inaccurate auto-cook or sensor-cook operations.
The most common root causes fall into two categories: a failed weight sensor and a wiring or connection fault between the sensor and the control board. The sensor itself can fail due to mechanical damage, moisture intrusion, or component fatigue over time, causing it to stop generating pulses or output a degraded signal. Loose connector pins, corroded terminals, or a damaged wire harness running from the sensor to the board can also interrupt the pulse signal entirely, producing the same ERR B result even when the sensor itself is functional.
Because this code specifically involves a frequency threshold, intermittent ERR B appearances may point to a marginal sensor that still generates pulses but not consistently above 4267 Hz. A sensor outputting a weak or drifting signal will cause the error to appear under some conditions but not others. Diagnosing this accurately requires checking connector integrity at both ends of the sensor harness, inspecting the sensor for visible damage or corrosion, and if equipment is available, verifying pulse output frequency directly at the sensor terminals.
Source: manufacturer service documentation.
Common causes of ERR B
- 01
Failed weight sensor
Part replacementThe weight sensor has stopped generating pulse signals or its output frequency has dropped below 4267 Hz due to internal component failure, moisture damage, or wear. This is the most direct cause of ERR B and typically requires replacing the sensor.
- 02
Loose or disconnected wire harness connector
Wiring / connectionThe connector linking the weight sensor to the control board may have worked loose, interrupting the pulse signal entirely. Inspect both ends of the harness for secure seating and fully engaged locking tabs.
- 03
Corroded or damaged connector terminals
Wiring / connectionCorrosion or bent pins on the sensor harness connectors can cause high resistance in the signal circuit, preventing pulses from reaching the control board reliably. Check terminals visually and clean or repair as needed.
- 04
Damaged wire harness
Part replacementA chafed, pinched, or broken wire in the harness between the weight sensor and control board will cut off the pulse signal. Trace the harness for visible damage, especially at points where it passes near sharp edges or moving components.
- 05
Faulty control board
Part replacementIf the sensor and all wiring check out correctly, the control board's input circuit for the weight sensor signal may have failed, causing it to misread or not detect valid pulses. This is the least common cause and should be diagnosed only after ruling out the sensor and harness.
Frequently asked questions about ERR B
What does ERR B mean on a Whirlpool microwave?
Can I fix ERR B on my Whirlpool microwave myself?
Will resetting the microwave clear the ERR B code?
Is it safe to use my Whirlpool microwave while ERR B is displayed?
How much does it cost to repair ERR B on a Whirlpool microwave?
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass