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Error code reference

Whirlpool Microwave Error Code ERR A

No wheel detected on weight sensor.

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What the ERR A error code actually means

Your Whirlpool microwave is displaying ERR A because it cannot detect a small wheel that is part of the automatic weight-sensing feature, which helps the microwave figure out how long to cook your food based on its weight. This usually means the wheel has fallen out of place, is broken, or is blocked by food debris. Until this is fixed, the weight-sensing cooking functions may not work properly.

Diagnostic procedure

The full ERR A procedure

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of ERR A

Ranked by how often they cause this code
  1. 1Dislodged or missing sensor wheel
  2. 2Debris or grease buildup blocking wheel rotation
  3. 3Broken or cracked sensor wheel
  4. 4Faulty weight sensor assembly
  5. 5Control board not receiving sensor signal

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Questions people ask about ERR A

What does ERR A mean on a Whirlpool microwave?
ERR A means the microwave's control board is not detecting a wheel in the weight sensor system. This sensor is used by the automatic weight-sensing cooking feature to measure food weight and determine cook time. The error typically points to a missing, damaged, or obstructed sensor wheel, or a fault in the sensor assembly itself.
Will resetting the microwave clear the ERR A code?
Unplugging the microwave for a few minutes may temporarily clear the ERR A display, but the code will return if the underlying hardware problem is not corrected. A reset does not fix a missing, broken, or obstructed sensor wheel. It can be useful for confirming whether the fault is persistent or intermittent.
How much does it cost to repair ERR A on a Whirlpool microwave?
If the fix is as simple as repositioning a dislodged wheel or cleaning debris, there may be no parts cost at all. If the sensor wheel or the full sensor assembly needs replacement, parts costs typically range from around $15 to $60 or more depending on the specific model, plus any applicable labor charges if a technician is hired. Evaluating whether the repair cost makes sense relative to the age and value of the microwave is always a good idea before proceeding.
Can I fix ERR A on my Whirlpool microwave myself?
In many cases, yes. Start by unplugging the microwave and inspecting the turntable area and weight sensor zone for a dislodged or visibly broken wheel. If the wheel is simply out of position, reseating it may clear the error. If there is debris blocking the wheel, a thorough cleaning of the sensor area may resolve it. If the wheel is broken or the sensor assembly is faulty, replacement parts will be needed, and some comfort with appliance repair is helpful for that work.
Is it safe to use my Whirlpool microwave while ERR A is showing?
Basic microwave heating functions may still operate even with ERR A displayed, since the error is isolated to the weight sensor system. However, any cooking mode that relies on automatic weight sensing will not work correctly. Using the microwave in manual mode is generally safe, but the root cause should be investigated to prevent further component damage.

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