Whirlpool Microwave Error Code ERR A
No wheel detected on weight sensor.
No wheel detected on weight sensor.
Get the full diagnostic procedure for ERR A.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What ERR A means on a Whirlpool microwave
ERR A on a Whirlpool microwave indicates that the weight sensor system is not detecting a wheel. This error is specific to models equipped with an automatic weight-sensing cooking feature, which uses a turntable-mounted sensor assembly to measure the weight of food placed inside the cavity. The sensor relies on a rotating wheel or encoder component to register movement and transmit weight data to the control board. When that wheel is absent, misaligned, or not spinning, the control board cannot complete its sensor initialization and throws the ERR A fault.
The weight sensor wheel is a small mechanical component that interfaces with the sensor unit beneath or adjacent to the turntable system. If the wheel becomes dislodged, broken, or contaminated with grease and food debris, the sensor loses its reference signal. In some cases, the sensor assembly itself may be faulty, producing no output even when the wheel is physically present. The control board expects a signal from the wheel during startup or when a weight-sensing cooking cycle is initiated, and the absence of that signal triggers the error code.
Common contributing factors include physical damage to the wheel from dropped cookware, accumulation of debris interfering with wheel rotation, or improper reassembly after cleaning. Because this error is directly tied to a specific mechanical and electrical sensing system, a simple power reset may temporarily clear the display, but the fault will typically return if the underlying hardware issue is not addressed.
Source: manufacturer service documentation.
Common causes of ERR A
- 01
Dislodged or missing sensor wheel
Wiring / connectionThe weight sensor wheel can become dislodged from its mounting position due to vibration, impact, or routine handling. Inspect the turntable area and sensor assembly for a small wheel that may have fallen loose.
- 02
Debris or grease buildup blocking wheel rotation
Wiring / connectionFood splatter and grease can accumulate around the sensor wheel, preventing it from turning freely. Cleaning the sensor area thoroughly may resolve the error if the wheel is intact but obstructed.
- 03
Broken or cracked sensor wheel
Part replacementPhysical impact from heavy cookware or dropped items can crack or shatter the sensor wheel. A visually damaged wheel will need to be replaced before the sensor system can function correctly.
- 04
Faulty weight sensor assembly
Part replacementIf the wheel is present, undamaged, and able to spin freely but ERR A persists, the sensor assembly itself may be defective and not generating the expected output signal to the control board. Replacement of the sensor unit would be required.
- 05
Control board not receiving sensor signal
Wiring / connectionA wiring connection issue between the weight sensor and the control board can cause the board to behave as if no wheel is present. Inspect the wiring harness and connectors for damage, corrosion, or loose pins.
Frequently asked questions about ERR A
What does ERR A mean on a Whirlpool microwave?
Can I fix ERR A on my Whirlpool microwave myself?
Will resetting the microwave clear the ERR A code?
Is it safe to use my Whirlpool microwave while ERR A is showing?
How much does it cost to repair ERR A on a Whirlpool microwave?
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