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Error code reference

Whirlpool Microwave Error Code ERR A

No wheel detected on weight sensor.

No wheel detected on weight sensor.

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What ERR A means on a Whirlpool microwave

ERR A on a Whirlpool microwave indicates that the weight sensor system is not detecting a wheel. This error is specific to models equipped with an automatic weight-sensing cooking feature, which uses a turntable-mounted sensor assembly to measure the weight of food placed inside the cavity. The sensor relies on a rotating wheel or encoder component to register movement and transmit weight data to the control board. When that wheel is absent, misaligned, or not spinning, the control board cannot complete its sensor initialization and throws the ERR A fault.

The weight sensor wheel is a small mechanical component that interfaces with the sensor unit beneath or adjacent to the turntable system. If the wheel becomes dislodged, broken, or contaminated with grease and food debris, the sensor loses its reference signal. In some cases, the sensor assembly itself may be faulty, producing no output even when the wheel is physically present. The control board expects a signal from the wheel during startup or when a weight-sensing cooking cycle is initiated, and the absence of that signal triggers the error code.

Common contributing factors include physical damage to the wheel from dropped cookware, accumulation of debris interfering with wheel rotation, or improper reassembly after cleaning. Because this error is directly tied to a specific mechanical and electrical sensing system, a simple power reset may temporarily clear the display, but the fault will typically return if the underlying hardware issue is not addressed.

Source: manufacturer service documentation.

Common causes of ERR A

  1. 01

    Dislodged or missing sensor wheel

    Wiring / connection

    The weight sensor wheel can become dislodged from its mounting position due to vibration, impact, or routine handling. Inspect the turntable area and sensor assembly for a small wheel that may have fallen loose.

  2. 02

    Debris or grease buildup blocking wheel rotation

    Wiring / connection

    Food splatter and grease can accumulate around the sensor wheel, preventing it from turning freely. Cleaning the sensor area thoroughly may resolve the error if the wheel is intact but obstructed.

  3. 03

    Broken or cracked sensor wheel

    Part replacement

    Physical impact from heavy cookware or dropped items can crack or shatter the sensor wheel. A visually damaged wheel will need to be replaced before the sensor system can function correctly.

  4. 04

    Faulty weight sensor assembly

    Part replacement

    If the wheel is present, undamaged, and able to spin freely but ERR A persists, the sensor assembly itself may be defective and not generating the expected output signal to the control board. Replacement of the sensor unit would be required.

  5. 05

    Control board not receiving sensor signal

    Wiring / connection

    A wiring connection issue between the weight sensor and the control board can cause the board to behave as if no wheel is present. Inspect the wiring harness and connectors for damage, corrosion, or loose pins.

See the test procedure for each cause

Frequently asked questions about ERR A

What does ERR A mean on a Whirlpool microwave?
ERR A means the microwave's control board is not detecting a wheel in the weight sensor system. This sensor is used by the automatic weight-sensing cooking feature to measure food weight and determine cook time. The error typically points to a missing, damaged, or obstructed sensor wheel, or a fault in the sensor assembly itself.
Can I fix ERR A on my Whirlpool microwave myself?
In many cases, yes. Start by unplugging the microwave and inspecting the turntable area and weight sensor zone for a dislodged or visibly broken wheel. If the wheel is simply out of position, reseating it may clear the error. If there is debris blocking the wheel, a thorough cleaning of the sensor area may resolve it. If the wheel is broken or the sensor assembly is faulty, replacement parts will be needed, and some comfort with appliance repair is helpful for that work.
Will resetting the microwave clear the ERR A code?
Unplugging the microwave for a few minutes may temporarily clear the ERR A display, but the code will return if the underlying hardware problem is not corrected. A reset does not fix a missing, broken, or obstructed sensor wheel. It can be useful for confirming whether the fault is persistent or intermittent.
Is it safe to use my Whirlpool microwave while ERR A is showing?
Basic microwave heating functions may still operate even with ERR A displayed, since the error is isolated to the weight sensor system. However, any cooking mode that relies on automatic weight sensing will not work correctly. Using the microwave in manual mode is generally safe, but the root cause should be investigated to prevent further component damage.
How much does it cost to repair ERR A on a Whirlpool microwave?
If the fix is as simple as repositioning a dislodged wheel or cleaning debris, there may be no parts cost at all. If the sensor wheel or the full sensor assembly needs replacement, parts costs typically range from around $15 to $60 or more depending on the specific model, plus any applicable labor charges if a technician is hired. Evaluating whether the repair cost makes sense relative to the age and value of the microwave is always a good idea before proceeding.

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