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Error code reference

Whirlpool Microwave Error Code ERR d

NTC overheat protection on the magnetron is faulty (not connected or short circuit).

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What the ERR d error code actually means

Your Whirlpool microwave has detected a problem with the temperature sensor attached to its main heating component, the magnetron. This sensor is supposed to prevent the microwave from overheating, and because it appears to be disconnected or broken, the microwave has stopped working for safety reasons. The sensor or its wiring will need to be inspected and most likely replaced before the microwave can be used again.

Diagnostic procedure

The full ERR d procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of ERR d

Ranked by how often they cause this code
  1. 1Failed NTC thermistor
  2. 2Disconnected thermistor wiring harness
  3. 3Broken or damaged thermistor wire
  4. 4Corroded or burnt connector terminals
  5. 5Control board fault

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Questions people ask about ERR d

What does ERR d mean on a Whirlpool microwave?
ERR d indicates that the NTC overheat protection thermistor on the magnetron has been detected as either disconnected or short-circuited. The control board monitors this thermistor to ensure the magnetron does not overheat, and when it receives an invalid resistance reading, it triggers this error and halts operation. The fault points to either the thermistor itself, its wiring, or the connectors in that circuit.
Is it safe to use my Whirlpool microwave while ERR d is displayed?
No. The ERR d code disables the microwave precisely because the thermal protection for the magnetron is not functioning. Operating the microwave without a working overheat sensor could allow the magnetron to reach damaging or hazardous temperatures with no automatic shutoff. The unit should remain out of service until the fault is repaired.
How much does it cost to repair ERR d on a Whirlpool microwave?
If only the NTC thermistor needs replacement, parts typically cost in the range of $10 to $40 depending on the specific model, making it one of the more affordable microwave repairs. If the wiring harness or connectors are damaged, additional parts and labor may bring the total to $75 to $150 or more at a repair shop. A control board replacement, if needed, is the most expensive scenario and could run $100 to $250 in parts alone, at which point weighing repair cost against appliance age is worthwhile.
Can I reset the ERR d code to get my Whirlpool microwave working again?
A simple power reset is unlikely to clear ERR d permanently because the fault is caused by a physical problem in the thermistor circuit rather than a temporary software glitch. The code will return as soon as the control board re-checks the sensor, which happens at startup. The underlying wiring or thermistor issue must be repaired before the error will stay cleared.
How do I fix the ERR d error on a Whirlpool microwave?
Start by disconnecting power to the microwave, then locate the NTC thermistor mounted on or near the magnetron and inspect its wiring harness for loose connectors, broken wires, or burnt terminals. Use a multimeter to measure the thermistor resistance at room temperature; a good NTC thermistor will show a finite, measurable resistance rather than zero or infinite ohms. If the thermistor or wiring is faulty, replace the defective component. Note that accessing the magnetron area involves proximity to high-voltage capacitors that can retain a dangerous charge even after power is removed, so exercise appropriate caution or consult a qualified technician.

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