Whirlpool Microwave Error Code F6 E5
No cavity size command
No cavity size command - cavity size has not been programmed.
First step from the service manual
Press OFF, OFF, START to enter Diagnostics mode; control should power up in cavity size select mode. Use key #6 and #3 to scroll to correct cavity size and press START.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for F6 E5.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
$29/month · Cancel anytime · Or $9.95 3-day pass
What F6 E5 means on a Whirlpool microwave
The F6 E5 error code on a Whirlpool microwave indicates that the control board has not received or retained a cavity size command. Whirlpool microwaves require the control system to know the physical cavity size in order to calibrate cooking functions, sensor cooking algorithms, and power output timing correctly. When this configuration data is absent or lost, the control cannot operate normally and displays F6 E5 to alert the technician that a required setup parameter is missing.
This error most commonly appears after the main control board has been replaced without completing the cavity size programming procedure, or after a power event causes the non-volatile memory on the control board to lose its stored configuration. It can also surface on new units where the initial programming step was skipped during assembly or installation. The condition is not related to a failed sensor or mechanical component, but strictly to a missing software configuration value stored in the control board's memory.
Diagnosis begins by pressing OFF, OFF, START to enter Diagnostics mode. The control should power up in cavity size select mode automatically when this parameter is missing. From there, the technician uses key #6 and key #3 to scroll through the available cavity size options, selects the correct size matching the unit's physical cavity, and presses START to write that value to memory. If the control board cannot retain this setting after programming, the board itself may be faulty and require replacement.
Source: manufacturer service documentation.
Common causes of F6 E5
- 01
Control board replaced without programming
Wiring / connectionWhen a new control board is installed, the cavity size must be manually programmed before the unit will operate. Skipping this step results in F6 E5 on first startup.
- 02
Memory loss from power surge or outage
Wiring / connectionA significant power event can corrupt or erase the non-volatile memory on the control board, causing configuration data including the cavity size setting to be lost.
- 03
Factory programming skipped at assembly
Wiring / connectionOn new or refurbished units, the cavity size configuration step may have been missed before the unit shipped, causing F6 E5 on the first power-up at installation.
- 04
Faulty control board unable to retain settings
Part replacementIf the cavity size is programmed successfully but the error returns after power is cycled, the control board's memory hardware may be defective and the board will need replacement.
Frequently asked questions about F6 E5
What does F6 E5 mean on a Whirlpool microwave?
How do I fix the F6 E5 error on my Whirlpool microwave?
Will resetting my Whirlpool microwave clear the F6 E5 error?
Is it safe to use my Whirlpool microwave while F6 E5 is displayed?
How much does it cost to fix a Whirlpool microwave F6 E5 error?
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass