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Error code reference

Whirlpool Microwave Error Code F6 E5

No cavity size command

No cavity size command - cavity size has not been programmed.

First step from the service manual

Press OFF, OFF, START to enter Diagnostics mode; control should power up in cavity size select mode. Use key #6 and #3 to scroll to correct cavity size and press START.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F6 E5 means on a Whirlpool microwave

The F6 E5 error code on a Whirlpool microwave indicates that the control board has not received or retained a cavity size command. Whirlpool microwaves require the control system to know the physical cavity size in order to calibrate cooking functions, sensor cooking algorithms, and power output timing correctly. When this configuration data is absent or lost, the control cannot operate normally and displays F6 E5 to alert the technician that a required setup parameter is missing.

This error most commonly appears after the main control board has been replaced without completing the cavity size programming procedure, or after a power event causes the non-volatile memory on the control board to lose its stored configuration. It can also surface on new units where the initial programming step was skipped during assembly or installation. The condition is not related to a failed sensor or mechanical component, but strictly to a missing software configuration value stored in the control board's memory.

Diagnosis begins by pressing OFF, OFF, START to enter Diagnostics mode. The control should power up in cavity size select mode automatically when this parameter is missing. From there, the technician uses key #6 and key #3 to scroll through the available cavity size options, selects the correct size matching the unit's physical cavity, and presses START to write that value to memory. If the control board cannot retain this setting after programming, the board itself may be faulty and require replacement.

Source: manufacturer service documentation.

Common causes of F6 E5

  1. 01

    Control board replaced without programming

    Wiring / connection

    When a new control board is installed, the cavity size must be manually programmed before the unit will operate. Skipping this step results in F6 E5 on first startup.

  2. 02

    Memory loss from power surge or outage

    Wiring / connection

    A significant power event can corrupt or erase the non-volatile memory on the control board, causing configuration data including the cavity size setting to be lost.

  3. 03

    Factory programming skipped at assembly

    Wiring / connection

    On new or refurbished units, the cavity size configuration step may have been missed before the unit shipped, causing F6 E5 on the first power-up at installation.

  4. 04

    Faulty control board unable to retain settings

    Part replacement

    If the cavity size is programmed successfully but the error returns after power is cycled, the control board's memory hardware may be defective and the board will need replacement.

See the test procedure for each cause

Frequently asked questions about F6 E5

What does F6 E5 mean on a Whirlpool microwave?
F6 E5 means the control board has not been programmed with the cavity size of the microwave. This is a configuration error rather than a component failure. The microwave requires this setting to regulate cooking functions properly. It most often appears after a control board replacement or after a power event wipes the board's memory.
How do I fix the F6 E5 error on my Whirlpool microwave?
Press OFF, OFF, START to enter Diagnostics mode. The control should enter cavity size select mode automatically. Use key #6 and key #3 to scroll to the correct cavity size for your unit, then press START to save the setting. If the error returns after power cycling, the control board may need to be replaced.
Will resetting my Whirlpool microwave clear the F6 E5 error?
A simple power reset will not clear F6 E5 because the error is caused by missing programming data, not a temporary fault. The cavity size must be actively selected and saved through the Diagnostics mode procedure. Until that setting is stored, the error will return every time the unit powers up.
Is it safe to use my Whirlpool microwave while F6 E5 is displayed?
The microwave will not operate normally while F6 E5 is active because the control cannot calibrate cooking functions without the cavity size data. Attempting to use it in this state is not recommended. Complete the cavity size programming procedure first to restore normal operation.
How much does it cost to fix a Whirlpool microwave F6 E5 error?
If the fix only requires running the cavity size programming procedure, there is no parts cost and the repair can be done without a service call. If the control board cannot retain the setting and must be replaced, expect to pay between $80 and $250 or more for the part depending on the model, plus labor if a technician is needed.

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