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Error code reference

Whirlpool Microwave Error Code FCE2

Exhaust air template detector failure (HF NTC thermistor failure).

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What the FCE2 error code actually means

Your Whirlpool microwave has detected a problem with the sensor that monitors the temperature of air flowing out through the exhaust vent. The microwave's control board is not getting a proper signal from that sensor, so it stopped normal operation as a precaution. This usually means the sensor itself needs to be replaced, but a loose wire connection can sometimes cause the same symptom.

Diagnostic procedure

The full FCE2 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Enter the Diagnostics mode. If the failure code matches the complaint, continue to Step 2. Unplug microwave oven or disconnect power. Disconnect HF NTC thermistor cable from ACU. Measure resistance between connector pins and confirm reading is between 9.5 k and 10.5 k ohms at room temperature.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of FCE2

Ranked by how often they cause this code
  1. 1Failed HF NTC thermistor
  2. 2Damaged or broken wiring harness
  3. 3Corroded or loose connector pins
  4. 4Grease or debris contamination on the thermistor
  5. 5Faulty ACU

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Questions people ask about FCE2

What does FCE2 mean on a Whirlpool microwave?
FCE2 indicates a failure in the exhaust air temperature detection circuit, caused by a problem with the HF NTC thermistor. This thermistor monitors the temperature of air passing through the microwave's exhaust system and reports that data to the Appliance Control Unit. When the ACU receives a signal outside the expected resistance range, it logs FCE2 and may disable operation. The fault can stem from a bad thermistor, damaged wiring, or a faulty connector.
Is it safe to use my Whirlpool microwave when FCE2 is showing?
It is not recommended to continue using the microwave while FCE2 is active. The exhaust air thermistor is part of the thermal protection system, and without reliable temperature monitoring, the microwave cannot properly detect overheating in the exhaust path. Operating the unit with this fault present could allow unsafe temperature conditions to go undetected.
How much does it cost to repair a Whirlpool microwave showing FCE2?
Repair costs depend on which component has failed. A replacement HF NTC thermistor is typically an inexpensive part, often in the range of $10 to $40. If the ACU needs replacement, part costs alone can range from $80 to $200 or more. Adding professional labor, total repair costs generally fall between $100 and $350 depending on the scope of the repair and your location.
Can I fix the FCE2 error myself?
A knowledgeable DIYer can diagnose FCE2 by unplugging the microwave, disconnecting the HF NTC thermistor cable from the ACU, and measuring resistance between the connector pins with a multimeter. A correct reading at room temperature falls between 9.5 k and 10.5 k ohms. If the reading is outside that range, the thermistor needs replacement. Wiring and connector issues can also be addressed without professional help, but ACU replacement is a more complex repair.
Will resetting the microwave clear the FCE2 error code?
Unplugging the microwave may temporarily clear the FCE2 code, but if the underlying component failure is still present, the code will return once the unit is powered and operated again. A permanent fix requires identifying and correcting the root cause, whether that is a failed thermistor, damaged wiring, or a bad connector. Resetting without repair is not a lasting solution.

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