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Error code reference

Whirlpool Microwave Error Code ERR 3

Key error when one of the buttons is pressed longer than 1 minute.

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What the ERR 3 error code actually means

ERR 3 means the microwave detected that one of the buttons appeared to be held down or stuck for more than a minute, which is not normal operation. This is usually caused by a button that is physically jammed, a damaged touchpad, or moisture trapped behind the control panel. The microwave stops working and displays this code to prevent it from accidentally turning on.

Diagnostic procedure

The full ERR 3 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of ERR 3

Ranked by how often they cause this code
  1. 1Stuck or physically jammed button
  2. 2Moisture or debris under the membrane touchpad
  3. 3Damaged or delaminated membrane touchpad
  4. 4Faulty ribbon cable connection
  5. 5Control board input circuit failure

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Questions people ask about ERR 3

What does ERR 3 mean on a Whirlpool microwave?
ERR 3 means the microwave detected a key error where one of the control panel buttons was registered as continuously active for more than 60 seconds. This is outside normal operation, so the control board stops the microwave and displays the error code. The most common causes are a physically stuck button, moisture under the membrane touchpad, or a damaged keypad. The microwave will not operate normally until the underlying key fault is resolved.
Will resetting the microwave clear the ERR 3 code?
Unplugging the microwave and restoring power may temporarily clear the display, but ERR 3 will return if the underlying cause, such as a stuck button or damaged touchpad, is not corrected. A reset does not repair a faulty key input circuit. If the code reappears immediately or shortly after a reset, the touchpad or its connections need to be inspected and serviced.
How much does it cost to repair an ERR 3 error on a Whirlpool microwave?
Repair costs vary depending on the faulty component. A replacement membrane touchpad or keypad assembly typically costs between $20 and $80 for the part alone, depending on the model. If professional labor is required, total repair costs including diagnosis and installation can range from $100 to $250. Control board replacement, if needed, is generally more expensive and may approach or exceed the cost of a replacement microwave in some cases.
Can I fix ERR 3 on my Whirlpool microwave myself?
In some cases, yes. Start by unplugging the microwave for a few minutes and then pressing each button firmly to try to free any stuck key. If moisture is suspected, allow the unit to dry completely in a well-ventilated area before restoring power. If the error returns after these steps, replacing the membrane touchpad is typically the next repair step, which is a task many experienced DIYers can perform. Control board replacement is more complex and may warrant a professional technician.
Is it safe to use a Whirlpool microwave displaying ERR 3?
You should not attempt to use the microwave while ERR 3 is active. The error indicates an abnormal key input condition, and the control board has halted operation specifically to prevent unintended activation. Continuing to operate an appliance in this fault state could pose a risk of the microwave starting unexpectedly. Unplug the unit until the fault is properly diagnosed and repaired.

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