Model reference

Whirlpool JS2628HEKB

Name: Whirlpool JS2628HEKB
Brand: Whirlpool

Refrigerator

9 documents3 error codes14 service modes

Available documentation

Tech Sheet

Tech Sheet - 160261738 pg
Covers this model
techsheet-12893052.pdf2 pg
Covers this model
Side-by-Side Refrigerator⎯Technical Information8 pg
Covers this model
Side-by-Side Refrigerator⎯Technical Information8 pg
Covers this model

Service Manual

Service Manual77 pg
Covers this model

Bulletin

Technical Bulletin - Wall Anchor which mounts crisper frame support part number 12603701 is broken2 pg
Covers this model

Service Flash

Service Pointer - Air Damper Control Freezes in the Open Position2 pg
Covers this model

Other

ITDR 0015 B1 pg
Covers this model
TDR 0042A B2 pg
Covers this model

MyPros+ Max

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OP on my Whirlpool JS2628HEKB

M+

Open thermistor detected during service

From Tech Sheet W17009845, p.17:

1.Access service mode to confirm the active fault code and read stored error history.

2.Disconnect the sensor and measure resistance. Expected: 10 kΩ to 12 kΩ at 77°F (25°C).

3.Check the sensor harness for opens. A reading outside 5 kΩ to 50 kΩ indicates a failed sensor.

Part WP8577274

Temperature thermistor

Error codes (3)

CodeMeaning

OPOpen thermistor detected during service test (thermistor circuit is open).PEProgramming mode indicator displayed when entering the programming mode to…SHShorted thermistor detected during service test (thermistor circuit is shorted).

Service modes (14)

Alarm Enable Mode (Fully Electronic)["Press and hold the Door Alarm Keypad for 6 seconds.","Press Freezer Temperature Up Keypad until…
Fahrenheit or Celsius Mode (Fully Electronic)["Open the Fresh Food door and press and hold the Door Alarm Keypad for 6 seconds.","Press Freezer…
Forced Defrost Mode["Open the Fresh Food door.","Press and hold the Door Alarm keypad.","Press and hold the…
Forced Defrost Mode (Fully Electronic)["Press and hold the Door Alarm Keypad.","Press and hold Refrigerator Temperature Down…
Forced Defrost Mode (Mid Level)["Hold the refrigerator door light switch closed.","Press the Refrigerator Temperature Down keypad…
Light Level Mode (Fully Electronic)["Press and hold the Door Alarm Keypad for 6 seconds.","Press Freezer Temperature Up Keypad until…
Programming Mode["Open the Fresh Food door.","Press and hold the Door Alarm keypad.","Press and hold the Freezer…
Programming Mode (Fully Electronic)["Press and hold the Door Alarm Keypad.","Press and hold Freezer Temperature Down Keypad.","Release…
Programming Mode (Mid Level)["Open the Fresh Food door and hold the Fresh Food door light switch closed.","Press the Freezer…
Sabbath Mode (Fully Electronic)["Press and hold the Door Alarm Keypad for 6 seconds.","Press Freezer Temperature Up Keypad until…
Service Test Mode["Open the Fresh Food door.","Press and hold the Door Alarm keypad.","Press and hold the…
Service Test Mode (Fully Electronic)["Press and hold the Door Alarm Keypad.","Press and hold Refrigerator Temperature UP…
Service Test Mode (Mid Level)["Hold the refrigerator door light switch closed.","Press the Refrigerator Temperature Up keypad 3…
Show Room Mode (Fully Electronic)["Press and hold the Door Alarm Keypad.","Press and hold Freezer Temperature Up Keypad.","Release…

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