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Model reference

Whirlpool W10738570

Refrigerator

2 documents8 error codes52 service modes

Available documentation

Tech Sheet

  • Component Specifications Control Board Troubleshooting Tech Sheet4 pg
    Covers this model
  • Tech Data Sheet6 pg
    Covers this model
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Error codes (8)

CodeMeaning
E0No ErrorsE1No CoolingE2Manufacturing codeE3Heater TimeoutE4Dry CycleE5Manufacturing codeE6Manufacturing codeErManufacturing code

Service modes (52)

  • Service Diagnostics Mode["Ensure unit is not in Lockout mode.","Press SW1 and SW2 simultaneously for 3 seconds.","Release…
  • Service Test 1 - FC Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 1.","Board automatically checks FC thermistor…
  • Service Test 11 - Dispenser Lighting["Enter Service Diagnostics Mode.","Navigate to Step 11.","Press SW3 to cycle
  • Service Test 15 - Ice Level Sensor["Enter Service Diagnostics Mode.","Navigate to Step 15.","Displays ice bin status in real…
  • Service Test 16 - RC Left Door Switch Input["Enter Service Diagnostics Mode.","Navigate to Step 16.","Displays RC door status in real…
  • Service Test 17 - RC Right, Pantries, FC Doors Switch Input["Enter Service Diagnostics Mode.","Navigate to Step 17.","Displays FC door status in real…
  • Service Test 18 - Ice Door Motor["Enter Service Diagnostics Mode.","Navigate to Step 18.","Displays ice door stepper motor…
  • Service Test 19 - Ice Maker Fill Tube Heater Status["Enter Service Diagnostics Mode.","Navigate to Step 19.","Press SW3 to toggle On/Off.","01 = ON…
  • Service Test 2 - RC Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 2.","Board automatically checks RC thermistor…
  • Service Test 20 - Water Filter Usage Rating["Enter Service Diagnostics Mode.","Navigate to Step 20.","Displays total water usage rating in…
  • Service Test 21 - Water Filter Time Rating["Enter Service Diagnostics Mode.","Navigate to Step 21.","Displays total time rating in days in…
  • Service Test 22 - Water Filter Usage["Enter Service Diagnostics Mode.","Navigate to Step 22.","Displays current water filter status in…
  • Service Test 23 - Water Filter Time["Enter Service Diagnostics Mode.","Navigate to Step 23.","Displays current water filter status in…
  • Service Test 24 - Water Filter Reset["Enter Service Diagnostics Mode.","Navigate to Step 24.","Displays current times water filter was…
  • Service Test 26 - Main Control Software Version["Enter Service Diagnostics Mode.","Navigate to Step 26.","Displays main control software version…
  • Service Test 27 - Dispenser UI Control Software Version["Enter Service Diagnostics Mode.","Navigate to Step 27.","Displays dispenser UI control software…
  • Service Test 29 - Low Voltage IDI Software Version["Enter Service Diagnostics Mode.","Navigate to Step 29.","Displays low voltage software version in…
  • Service Test 3 - Evaporator Fan Motor and Air Baffle Motor["Enter Service Diagnostics Mode.","Navigate to Step 3.","Press SW3 to control RC & FC Evaporator…
  • Service Test 31 - Touch Input Module Software["Enter Service Diagnostics Mode.","Navigate to Step 31.","Displays Dispenser UI Control software…
  • Service Test 32 - Ambient Thermistor UI Control["Enter Service Diagnostics Mode.","Navigate to Step 32.","Internal board test checks thermistor…
  • Service Test 33 - Humidity Sensor UI Control["Enter Service Diagnostics Mode.","Navigate to Step 33.","Relative humidity test displays humidity…
  • Service Test 34 - Vertical Mullion Heater Mode["Enter Service Diagnostics Mode.","Navigate to Step 34.","Press SW3 to set mode
  • Service Test 35 - Vertical Mullion Heater Status["Enter Service Diagnostics Mode.","Navigate to Step 35.","Press SW3 to toggle On/Off
  • Service Test 36 - Ice Box Fan["Enter Service Diagnostics Mode.","Navigate to Step 36.","Press SW3 to control Ice Box Fan
  • Service Test 37 - Ice Box Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 37.","Board checks thermistor…
  • Service Test 38 - Forced Defrost Mode["Enter Service Diagnostics Mode.","Navigate to Step 38.","Press SW3 to select
  • Service Test 39 - RC Evap Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 39.","Board checks thermistor…
  • Service Test 4 - Compressor/Condenser Fan Motor/Evaporator Fan["Enter Service Diagnostics Mode.","Navigate to Step 4.","3 second delay before sub step 01 starts…
  • Service Test 40 - Horizontal Mullion Heater Mode["Enter Service Diagnostics Mode.","Navigate to Step 40.","Press SW3
  • Service Test 41 - Horizontal Mullion Heater Status["Enter Service Diagnostics Mode.","Navigate to Step 41.","Press SW3 to toggle On/Off
  • Service Test 42 - UI EEPROM Control Software Version["Enter Service Diagnostics Mode.","Navigate to Step 42.","Displays Dispenser UI Control software…
  • Service Test 45 - Ice Maker Water Fill Test["Enter Service Diagnostics Mode.","First go to Step 57 and initiate Ice Maker Harvest to ensure…
  • Service Test 46 - Water Dispensing Test["Enter Service Diagnostics Mode.","Navigate to Step 46.","Press water pad to initiate water…
  • Service Test 5 - Compressor Status/Speed["Enter Service Diagnostics Mode.","Navigate to Step 5.","Initial display
  • Service Test 56 - Ice Maker Error Codes["Enter Service Diagnostics Mode.","Navigate to Step 56.","Displays active ice maker error…
  • Service Test 57 - Ice Maker Harvest["Enter Service Diagnostics Mode.","Navigate to Step 57.","Press SW3 to activate harvest…
  • Service Test 58 - Ice Maker Heater Activation and Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 58.","Press SW3 to activate IM Heater and…
  • Service Test 59 - Ice Maker Motor["Enter Service Diagnostics Mode.","Navigate to Step 59.","Press SW3 to activate motor sequence and…
  • Service Test 60 - Pantry UI Software Version["Enter Service Diagnostics Mode.","Navigate to Step 60.","Displays Pantry UI Control software…
  • Service Test 63 - All Pantry UI Indicators["Enter Service Diagnostics Mode.","Navigate to Step 63.","All pantry LED indicators and display…
  • Service Test 64 - Pantry UI Button Test["Enter Service Diagnostics Mode.","Navigate to Step 64.","Displays pantry UI button status
  • Service Test 65 - Pantry Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 65.","Board checks thermistor…
  • Service Test 66 - Manufacturing Codes["Enter Service Diagnostics Mode.","Navigate to Step 66.","Displays active manufacturing error…
  • Service Test 67 - Water Filter Switch Status["Enter Service Diagnostics Mode.","Navigate to Step 67.","Displays water filter switch status in…
  • Service Test 73 - Pantry Heater Status["Enter Service Diagnostics Mode.","Navigate to Step 73.","Press SW3 to toggle On/Off
  • Service Test 76 - Icebox Fascia Heater["Enter Service Diagnostics Mode.","Navigate to Step 76.","Press SW3 to toggle On/Off
  • Service Test 77 - Defrost Thermistor["Enter Service Diagnostics Mode.","Navigate to Step 77.","Board checks thermistor…
  • Service Test 78 - Pantry UI Flashmap Version["Enter Service Diagnostics Mode.","Navigate to Step 78.","Displays pantry UI flashmap version in…
  • Service Test 8 - All UI Indicators["Enter Service Diagnostics Mode.","Navigate to Step 8.","All LED indicators and UI display digits…
  • Service Test 80 - LED Driver Software Version["Enter Service Diagnostics Mode.","Navigate to Step 80.","Displays LED driver software version in…
  • Service Test 81 - LED Driver Flash Software Version["Enter Service Diagnostics Mode.","Navigate to Step 81.","Displays LED driver flash software…
  • Service Test 9 - UI Button and Pad Test["Enter Service Diagnostics Mode.","Navigate to Step 9.","Displays user interface buttons and…

Full entry steps, exit procedures, and test sequences are available in Max.

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