Error code reference
Whirlpool Refrigerator Error Code E2
Motor lost position
Motor lost position. Ice maker did not find home during harvest and exceeded maximum attempts. Possible obstruction in ice maker.
First step from the service manual
1
Check for obstructions in ice maker. If none found, verify operation of ice maker.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
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E2 on my Whirlpool WRS325SDHZ
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Motor lost position
From Tech Sheet W16577125, p.17:
1.Check for obstructions in ice maker. If none found, verify operation of ice maker.
2.Measure the drive motor winding resistance at the main control connector. Expected: 2 to 6 ohms between winding pairs.
3.Rotate the drum by hand and check for free rotation. Inspect the belt and pulley for glaze or wear; a slipping belt mimics a motor fault under load.
Part W10006384
Drive motor
Related Whirlpool refrigerator codes
All Whirlpool refrigerator codes →- 0000No error found
- 001Fridge/Cellar compressor failure
- 002TriMode (freezer) compressor failure
- 003Condenser overheating
- 004TriMode defrost heater failure
- 005TriMode fan / air circulation failure
- 006Fridge gas solenoid performance issue
- 007Fresco gas solenoid performance issue
View all 218 Whirlpool refrigerator codes
- 008No water fill
- 01Freezer thermistor is within operating region (normal/pass…
- 012Fresco NTC air probe fault
- 013Fresco NTC evaporator probe fault
- 014Fresco fan / air circulation failure
- 015Ice maker NTC probe fault
- 016Condenser NTC probe fault
- 018Fridge fan / air circulation failure
- 019Fridge NTC air probe fault
- 02Thermistor is within the 'Open' region, indicating an open…
- 020Fridge NTC evaporator probe fault
- 021Fridge magnetic door switch fault
- 022TriMode magnetic door switch fault
- 023TriMode NTC evaporator probe fault
- 024TriMode NTC air probe fault
- 025No PCB communication
- 03Thermistor is within the 'Short' region, indicating a…
- 1RC (Refrigerator Compartment) thermistor failure detected…
- 10The resistance of the PC sensor is outside the normal range…
- 11The current measured for the ambient heater, PC fan and FC…
- 12The current measured for the ambient heater, PC fan and FC…
- 13The low ambient heater is drawing less current than…
- 14The low ambient heater is drawing more current than…
- 15The PC fan is drawing less current than expected; either…
- 16The PC fan is drawing more current than expected; either…
- 17The FC fan is drawing less current than expected; either…
- 18The FC fan is drawing more current than expected; either…
- 2Evaporator thermistor failure detected during service…
- 2 FLASHESInverter status LED indicates no 3-6 VDC signal from the…
- 2 pulsesOptics status LED output
- 2-1Key switch stuck closed for more than 30 seconds.
- 20Flapper heater current low.
- 22The resistance of the PC sensor 2 is outside the normal…
- 23The board is not seeing the ice maker switch cycle during…
- 24The resistance of the ice tray sensor is outside the normal…
- 25The resistance of the ice tray sensor is outside the normal…
- 26Icemaker motor timed out; the icemaker gearbox is not…
- 27Icemaker motor current high.
- 28Icemaker solenoid current high.
- 29Icemaker solenoid current low.
- 3The resistance of all the temperature sensors are outside…
- 3 FLASHESInverter status LED indicates inverter failure.
- 3 pulsesOptics status LED output
- 3-1Fridge evaporator sensor issue.
- 32Solenoid Driver 1 has failed; product has reverted to…
- 33Solenoid Driver 2 has failed; Solenoid Driver 1 may still…
- 34Both Solenoid Drivers 1 and 2 have been detected to have a…
- 4The resistance of all the temperature sensors are outside…
- 4 FLASHESInverter diagnostic LED
- 4 pulsesOptics status LED output
- 4-1Heater failure.
- 5Multiple failures
- 6The resistance of the FC sensor is outside the normal range…
- 7The resistance of the Evaporator sensor is outside the…
- 8The resistance of the Evaporator sensor is outside the…
- 9The resistance of the PC sensor is outside the normal range…
- ALL_LEDS_BLINKMultiple failures detected.
- bFIce bin is full, detected during ice maker self-diagnostics.
- CThermistor failure
- CFCommunication failure between the main control board and…
- CLInner temperature too low (displayed on both compartments…
- Code 1Freezer Door open for more than 6 minutes (LED pattern
- Code 2Refrigerator Door open for more than 6 minutes (LED pattern
- Code 3Freezer Temperature over 0°C (LED pattern
- Code 4Temperature sensor circuit open (LED pattern
- Code 5Bimetal does not open for 3 consecutive defrost cycles (LED…
- Code 6Bimetal opens when not defrosting (LED pattern
- Code 7Bimetal opens too quickly for 3 consecutive defrost cycles…
- dAir door (damper) stuck or open circuit detected.
- D7Main Board failure (heater driver or compressor driver…
- D7+D8Main board failure combined with refrigerator sensor…
- D7+D8+D9Multiple failures including sensors and drivers detected…
- D7+D9Main board failure combined with defrost sensor failure…
- D8RC (refrigerator compartment) sensor failure detected…
- D8+D7RC sensor and defrost sensor both failed during service…
- D8+D9Both refrigerator and defrost sensor failures detected…
- D9Defrost sensor failure detected during Athena control…
- D9 D6Main Control and RC Thermistor failures detected during…
- D9 D7Defrost Thermistor failure detected during service…
- D9 D8RC Thermistor failure detected during service diagnostics.
- D9 D8 D6Main Control and Defrost Thermistor failures detected…
- D9 D8 D7Both RC Thermistor and Defrost Thermistor failures detected…
- D9 D8 D7 D6Multiple failures detected during service diagnostics (Main…
- D9+D7Main board and defrost sensor failure detected during…
- D9+D8Main board and RC sensor failure detected during service…
- D9+D8+D7Multiple failures detected during service diagnostic mode…
- DEFROST SENSORDefrost thermistor sensor failure detected during service…
- E0No errors present on the refrigerator compartment ice maker.
- E1No cooling detected; ice maker stopped because the ice…
- E3Heater time-out
- E4Dry cycle detected; the appliance detected dry cycles…
- E5Timed ice making
- E6Manufacturing error code
- ErCommunication failure (manufacturing code context).
- F01Lower sensor circuit is open or short.
- F02Upper sensor circuit is open or short.
- F05Defrost sensor circuit is open or short.
- F07TH1 sensor circuit is open or short.
- F10E1Freezer Compartment (FC) Fan failure.
- F10E11Refrigerator Compartment (RC) Damper failure.
- F11Humidity Sensor Open or Shorted
- F1E1ACU (Appliance Control Unit) fault.
- F2DF Sensor (Defrost/Evaporator temperature sensor) failure.
- F27Upper fan abnormal operation.
- F28Condenser Fan Abnormal
- F29Lower fan abnormal operation.
- F30No display signal received (shorted or broken wire).
- F31No display signal received (shorted or broken wire) clock…
- F32Solenoid Driver 1 & 2 (transistor) has failed, or the…
- F33Solenoid Driver 2 (transistor) has failed (Measured Fill…
- F34Both Solenoid Drivers have failed (Measured Fill Products…
- F35Cooling system abnormal operation.
- F38Evaporator Fan Speed Abnormal
- F3E0Refrigerator/main compartment thermistor (Z1) shorted or…
- F3E1Refrigeration Compartment (RC) temperature sensor failure…
- F3E2Freezer Compartment (FC) thermistor failure; triggers…
- F3E3Convertible Compartment (CC) thermistor failure; triggers…
- F3E4Deli compartment (Z2) thermistor short or open circuit…
- F3E5Freezer specialty food drawer thermistor (Z2) open circuit…
- F3E6Refrigerator Compartment or Evaporator In Sensor failure…
- F3E7Convertible compartment evaporator in sensor
- F3E8External RH (humidity) sensor failure (must combine with…
- F3E9Ambient temperature sensor failure; mullion flipper heater…
- F3EBPantry/CC (Convertible Compartment) Temperature Sensor…
- F3ECFlipper mullion thermistor failure.
- F3EDDoor ice box thermistor failure.
- F3EFFreezer evaporator thermistor failure (second thermistor).
- F4FC Sensor (Freezer Compartment temperature sensor) failure.
- F40Icemaker solenoid Transistor 1 short circuit; a transistor…
- F41Icemaker solenoid Transistor 2 short circuit.
- F4E1Freezer Compartment or Main Evaporator Heater failure (Type…
- F4E2Refrigerator Compartment or Evaporator Heater failure (TYPE…
- F4E3Convertible Compartment Evaporator Heater failure.
- F4E8Flipper mullion heater open or short circuit.
- F4E9Dispenser wall heater open or short circuit.
- F4EDPantry damper heater open or short circuit.
- F4EERC damper heater open or short circuit.
- F5RC Sensor (Refrigerator Compartment temperature sensor)…
- F6HMI Damper failure
- F6E1Communication failure between Theseus ACU board and Goddess…
- F6E2Communication failure between ACU and Expansion Board.
- F7E1Sealed system is not working properly (faulty compressor or…
- F8E1Ice box thermistor failure.
- F8E2RC ice maker tray thermistor failure.
- F8E3RC ice maker malfunction.
- F8E8FC ice maker tray thermistor failure.
- F8ECFC ice maker malfunction.
- F9ACU DC Fan failure
- F9E1RC overhead LED fault.
- F9E3FC LED fault.
- F9E4RC Side wall LEDs fault.
- FAE1Refrigeration compartment or main evaporator fan failure.
- FAE11RC (Refrigerator Compartment) air damper fault.
- FAE2Freezer Evaporator Fan failure (TYPE 2).
- FAE6CC damper issue
- FAEBDamper 1 (RC Damper) failure
- FAECDamper 2 (Pantry Damper) failure
- FAEdRC damper issue
- FBE1Ice Box Sensor failure (open/short circuit).
- FBE2Ice Maker Temperature Sensor 1 failure (open/short circuit).
- FBE3RC (in-door) ice maker malfunction.
- FBE8FC ice maker fill tube heater fault.
- FBE9IDI door duct heater fault.
- FBEAIDI ice maker fill tube heater fault.
- FBEBIce Maker Temperature Sensor 2 failure (open/short circuit).
- FBECFC ice maker malfunction.
- FDService Denied
- FDE0Ice maker tray thermistor shorted or open circuit.
- FDE1RC damper duct blocked.
- FDE2Pantry damper duct blocked.
- FDE4RC damper duct not sealed.
- FDE5Pantry damper duct not sealed.
- FDEAIce Maker Jammed (cannot find Homing or end of harvest…
- HIInner temperature too high (displayed on both compartments).
- IBIce maker indicates the ice bin is full during harvest test.
- LED pattern for Defrost Sensor failureDefrost sensor (evaporator thermistor) failure detected.
- LED pattern for Multiple FailuresMore than one failure is detected; the major failure is…
- LED pattern for Power Board failurePower board failure
- LED pattern for RC & Defrost Sensor failureBoth the refrigerator compartment sensor and defrost sensor…
- LED pattern for RC Sensor failureRefrigerator compartment (RC) thermistor sensor failure…
- LED1RC (Refrigerator Compartment) thermistor failure detected…
- LED1 blinkRefrigerator thermistor failure detected during service…
- LED1 blinkingControl board failure
- LED1+LED3Power board failure (heater or compressor driver).
- LED1+LED3 blinkMultiple failures
- LED1+LED3 blinkingMultiple failures
- LED1+LED3+LED4 blinkMultiple failures
- LED1+LED3+LED4 blinkingMultiple failures
- LED2Evaporator thermistor failure detected during service…
- LED2 blinkEvaporator thermistor failure detected during service…
- LED2+LED3Both RC sensor and defrost sensor failure.
- LED3FC (Freezer Compartment) thermistor failure detected during…
- LED3 blinkFreezer thermistor failure detected during service…
- LED3 blinkingEvaporator thermistor failure detected during service…
- LED3+LED4 blinkMultiple failures
- LED3+LED4 blinkingMultiple failures
- LED4 blinkFC thermistor failure.
- LED4 blinkingFC (freezer compartment) thermistor failure detected during…
- LOInner temperature too low (displayed on both compartments…
- MAIN BOARDMain control board failure detected during service…
- MAIN BOARD + DEFROST SENSORMain control board and defrost thermistor sensor have both…
- MAIN BOARD + RC SENSORMain control board and refrigerator compartment thermistor…
- MULTIPLE FAILURESMore than one failure detected; the major failure is…
- OPOpen circuit detected
- PADoor ice maker self-diagnostics
- POPower outage indicator
- POWER BOARDFailure detected in the power board (heater or compressor…
- RC & DEFROST SENSORBoth the refrigerator compartment and defrost thermistor…
- RC SENSORRefrigerator compartment thermistor sensor failure detected…
- SHShorted thermistor detected on the monitored sensor (fresh…
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