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Model reference

Whirlpool W11697231

Washer

1 document21 error codes8 service modes

Available documentation

Service Manual

  • Technical Manual Whirlpool® 3.8 cu ft Top Load Washer with Removable Agitator54 pg
    Covers this model
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Error codes (21)

CodeMeaning
F0E2Over suds condition detected; suds prevent the basket from spinning up to speed…F0E4High water temperature detected during rinse cycle (water temperature 105°F or…F0E5Off balance load detected.F1E1Main control fault.F1E2Motor control fault; fault of the motor control section of the main control.F2E1Stuck key; one or more keys on the User Interface were actuated for 15…F2E3Switch mismatch; the switches do not match the console or are not operating…F3E1Pressure system fault; main control detects an out of range pressure signal.F3E2Inlet water temperature fault; inlet thermistor detected to be open or shorted.F5E1Lid switch fault; lid is in locked state but lid switch is open, control not…F5E2Lid lock fault; lid lock has not moved into locked position or motor cannot be…F5E3Lid unlock fault; lid lock has not moved into unlocked position or motor cannot…F5E4Lid not opened between cycles; user presses START after several consecutive…F7E1Basket speed fault; main control cannot determine speed of basket, or speed…F7E5Shifter fault; main control cannot determine position of shifter.F7E6Motor fault; indicates an open clockwise or counterclockwise circuit of the…F7E7Motor unable to reach target RPM; basket speed sensor detects that target RPM…F8E1No fill or long fill; water level does not change for a period of time or water…F8E3Overflow condition; main control senses water level that exceeds the washer's…F8E5Hot and cold water supply hoses are reversed.F9E1Long drain; water level does not change after the drain pump is on for 10…

Service modes (8)

  • Automatic Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Spin' LED is…
  • Calibration Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Rinse' LED is…
  • Fault Code Display Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until only the 'Done' LED is…
  • Manual Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until 'Spin and Done' LEDs are…
  • Service Diagnostic Test Modes (Entry)["Ensure washer is in standby mode (plugged in with all indicators off). Wait 10 seconds after…
  • Software Version Display Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until 'Rinse, Spin, and Done'…
  • Tachometer Verification Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until 'Wash and Done' LEDs are…
  • UI Test Mode["Activate Service Diagnostic Test Modes.","Turn cycle selector knob until 'Rinse and Spin' LEDs…

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