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Model reference

Whirlpool WFW8620HC4

Washer

13 documents30 error codes5 service modes

Available documentation

Tech Sheet

  • Tech Sheet - W11465417 - Rev D2 pg
    Covers this model
  • Service Technical Sheet W1115698956 pg
    Covers this model
  • Tech Sheet W11156989 RevA60 pg
    Covers this model

Service Manual

  • Service Manual Whirlpool & Maytag 27" Front-load Washers94 pg
    Covers this model

Service Flash

  • Service Pointer - W11396913 - 27" Front Load Washer Service Diagnostic Mode Shutting Off6 pg
    Covers this model
  • Technical Service Pointer - Moisture in Ventilation Tube3 pg
    Covers this model
  • 27" Front Load Washer Unresponsive Unit6 pg
    Covers this model
  • Service Pointer - W11401418 - Rev C - 27 Front Load Washer Long Cycle6 pg
    Covers this model
  • Technical Service Pointer6 pg
    Covers this model
  • Technical Service Pointer3 pg
    Covers this model

Training

  • Training Manual Service Tool31 pg
    Covers this model

Other

  • Service Pointer - W11616794 - Rev A - Front Load Washers Tub Ventilation Change_W116167946 pg
    Covers this model

Installation Guide

  • Installation Pointer - W10608624 - Drain Hose Installation6 pg
    Covers this model
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Error codes (30)

CodeMeaning
F0E1Load detected in drum during Clean Washer cycle.F0E2Excessive suds detected in washer; washer is running a suds reduction routine.F0E4High temperature error during wash cycle.F0E5Off balance load detected.F1E1Main relay open or shorted.F1E2MCU over- or under-voltage error.F3E1Pressure sensor signal missing or out of range.F3E2Wash NTC (thermistor) open or shorted.F3E5Dry NTC fault; dry temperature sensor is out of range, open circuit, or short…F3E6Accelerometer error.F4E1Wash heater relay error or no feedback signal; ACU cannot detect temperature…F4E2Wash heater relay error.F4E4Blower error.F5E2Door lock failure.F5E3Door unlock failure.F5E4Door not open error.F6E1No communication from the HMI detected by ACU.F6E2No communication from the ACU detected by the HMI.F6E3No communication from the MCU detected by the ACU.F7E10Motor disconnected error.F7E12MC/MCU overload.F7E2MC/MCU over temperature error or over current error/internal failure.F7E8MC/Motor over temperature error.F7E9Motor will not turn (locked rotor).F7EAMotor disconnected error (alternate display of F7E10).F7ECMC/MCU overload (alternate display of F7E12).F8E1Water inlet valve failure.F8E3Overflow condition.F9E1Long drain time.Lo FloLong fill

Service modes (5)

  • Fault/Error Code Display["Activate Service Diagnostic Mode; the most recent fault code is shown immediately upon…
  • Human-Machine Interface Test["Activate Service Diagnostic Mode first.","Press and release the 1st button used to activate…
  • Quick Diagnostic Test["Activate Service Diagnostic Mode first.","Press and release the 2nd button used to activate…
  • Service Diagnostic Mode["Ensure washer is in standby mode (plugged in with all indicators off).","Wait 30 seconds after…
  • Software Version Display["Activate Service Diagnostic Mode first.","Press and hold the 2nd button used to activate Service…

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