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Error code reference

Bosch Washer Error Code E:04

Door lock doesn't lock

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What the E:04 error code actually means

The E:04 error means your Bosch washer tried to lock the door before starting but could not confirm the door was fully secured. This is usually caused by something stuck in the door latch or a loose or broken wire connected to the lock. The washer will not run until the door lock issue is fixed, which is a built-in safety feature.

Diagnostic procedure

The full E:04 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check door lock mechanism and wire harness for jamming or damage.
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Most common causes of E:04

Ranked by how often they cause this code
  1. 1Jammed or obstructed door lock mechanism
  2. 2Damaged or disconnected wire harness
  3. 3Worn or failed door lock assembly
  4. 4Misaligned door or hinge

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Questions people ask about E:04

What does E:04 mean on a Bosch washer?
E:04 means the washer's door lock did not successfully engage when a cycle was started. The control board requires a confirmation signal from the door lock assembly before allowing the machine to run. The cause is typically a jammed lock mechanism or a damaged wire harness connecting the lock to the control board. The washer will remain non-operational until the fault is corrected.
Is it safe to use my Bosch washer when E:04 is displayed?
No, the washer should not be operated while E:04 is active. The error indicates the door lock has not confirmed a secure seal, and running a wash cycle without a properly locked door creates a risk of water leaking from the door. The washer's control system intentionally prevents the machine from starting for this reason.
Will resetting my Bosch washer clear the E:04 error?
A reset may temporarily clear the error code from the display, but it will return as soon as the washer attempts to lock the door again for a new cycle. Because E:04 reflects an actual mechanical or electrical fault rather than a software glitch, the underlying issue with the door lock or wire harness must be diagnosed and corrected before the error will stay cleared.
Can I fix E:04 on my Bosch washer myself?
In many cases, yes. Start by inspecting the door lock mechanism for visible debris or obstruction and clear anything blocking the latch. Also check the wire harness for loose connectors or visible damage. If the lock assembly itself is worn or broken internally, replacing it is a straightforward repair for someone comfortable working with appliances, though it does require purchasing a replacement part.
How much does it cost to repair a Bosch washer showing E:04?
If the fix involves only adjusting or clearing an obstruction in the door lock, the cost may be minimal. Replacing a door lock assembly typically costs between $30 and $100 for the part, plus labor if you use a technician, which can bring the total to a range of $100 to $250 depending on your location and service provider. Repairing or replacing a damaged wire harness falls in a similar range depending on the extent of the damage.

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