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Error code reference

Bosch Washer Error Code Er:04

Door control broken

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What the Er:04 error code actually means

Your Bosch washer is displaying a door control error, which means the machine cannot properly manage or verify the door lock. This could be caused by using too much detergent and creating excess suds, or it could mean an electronic component inside the machine has failed. The washer will not run until this issue is resolved to prevent it from operating with an unsecured door.

Diagnostic procedure

The full Er:04 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for oversudsing; if not present, check Triac and control module.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er:04

Ranked by how often they cause this code
  1. 1Oversudsing from excess or wrong detergent
  2. 2Faulty Triac in the control module
  3. 3Failed control module
  4. 4Wiring or connection fault in the door lock circuit
  5. 5Defective door lock assembly

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Questions people ask about Er:04

What does Er:04 mean on a Bosch washer?
Er:04 on a Bosch washer indicates a door control fault. The error points to a problem with the Triac semiconductor component, the control module, or oversudsing that is disrupting the door lock circuit. The washer stops operation when this code appears to prevent running with an improperly controlled door lock.
Is it safe to use my Bosch washer while it is showing Er:04?
No. The Er:04 code signals that the washer cannot reliably control or verify the door lock, and the machine is designed to halt operation when this fault is present. Running a washer with a compromised door lock circuit creates a risk of the door opening during a cycle, which could cause water damage or injury.
Will resetting my Bosch washer clear the Er:04 error code?
A reset may temporarily clear the code, but it will return if the underlying fault has not been corrected. If oversudsing caused the error, clearing the suds and allowing the machine to reset may resolve it for good. If the Triac or control module is faulty, the error will reappear as soon as the machine attempts to operate the door lock circuit again.
Can I fix the Er:04 error myself without calling a technician?
If oversudsing is the cause, you can resolve it yourself by running a rinse cycle, reducing detergent use going forward, and switching to an HE-rated detergent. If the fault persists after ruling out oversudsing, the Triac or control module will need inspection and possible replacement, which typically requires disassembly of the machine and comfort working with electronic components.
How much does it cost to repair a Bosch washer with an Er:04 error?
If oversudsing is the cause, there is no parts cost involved. Triac repair or control module replacement typically involves parts costs ranging from roughly $50 to $300 or more depending on the specific board, plus labor if a technician performs the work. Getting a diagnostic visit from a qualified repair technician will give you a more accurate estimate for your specific model.

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