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Error code reference

Bosch Washer Error Code NTC interruption

The NTC (temperature sensor) has an open circuit/interruption, detected during the test programme.

The NTC (temperature sensor) has an open circuit/interruption, detected during the test programme.

First step from the service manual

Run the test programme to confirm NTC interruption; replace NTC if confirmed.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What NTC interruption means on a Bosch washer

The NTC interruption error on a Bosch washer indicates that the NTC (Negative Temperature Coefficient) thermistor, which is the water temperature sensor, has developed an open circuit condition. An NTC thermistor works by changing its electrical resistance in response to temperature. Under normal operation, the control board reads a specific resistance value from the sensor to determine water temperature and regulate heating accordingly. When the circuit is interrupted or open, no resistance signal reaches the control board, and the machine cannot safely manage the heating cycle.

This fault is specifically detected during the Bosch test programme, which cycles through key components and checks for expected electrical responses. An open circuit in the NTC path means the control board receives no signal at all, as opposed to a short circuit which would return an abnormally low resistance reading. The interruption can originate at the sensor itself, in the wiring harness connecting it to the control board, or at the connector terminals.

The most common cause is a failed NTC thermistor where the internal element has physically broken, permanently opening the circuit. Corroded or loose connector pins and damaged wiring are also frequent contributors, particularly in machines with age-related wear. Because the washer cannot monitor water temperature without a functioning NTC, it will halt operation to prevent overheating or damage to the drum, heater element, or laundry.

Source: manufacturer service documentation.

Common causes of NTC interruption

  1. 01

    Failed NTC thermistor

    Part replacement

    The thermistor's internal sensing element has broken, permanently opening the circuit. This is the most likely cause when no wiring damage is visible and the connector is secure.

  2. 02

    Loose or disconnected wiring connector

    Wiring / connection

    The connector plug at the NTC sensor or at the control board may have worked loose over time, interrupting the circuit. Inspect both ends of the NTC wiring harness for a fully seated connection.

  3. 03

    Damaged wiring harness

    Part replacement

    The wires running between the NTC sensor and the control board may be chafed, pinched, or broken, causing an open circuit condition. Visually trace the harness and check for any areas of wear or physical damage.

  4. 04

    Corroded connector terminals

    Wiring / connection

    Moisture inside the machine can cause corrosion on the NTC connector pins, increasing resistance to the point of effectively opening the circuit. Examine the terminals for green or white oxidation buildup.

  5. 05

    Faulty control board

    Part replacement

    In rare cases, the control board's NTC input circuit may have failed, causing it to incorrectly report an open circuit even when the sensor and wiring are intact. This should only be considered after the NTC and all wiring have been confirmed good.

See the test procedure for each cause

Frequently asked questions about NTC interruption

What does NTC interruption mean on a Bosch washer?
NTC interruption means the washer's temperature sensor has an open or broken electrical circuit. The NTC thermistor is responsible for sending water temperature readings to the control board. Without this signal, the machine cannot regulate the heater and will stop operation. The fault is confirmed through the Bosch test programme.
Can I fix an NTC interruption error myself?
A knowledgeable DIYer can check the wiring connectors and harness for visible damage or loose connections without specialized tools. If the wiring is intact, the NTC thermistor itself will need to be tested and likely replaced, which requires locating the sensor inside the machine and disconnecting it safely. If you are not comfortable working inside an appliance, a qualified technician should handle the repair.
Is it safe to use my Bosch washer when this error is showing?
You should not continue running the washer while the NTC interruption error is active. Without a functioning temperature sensor, the machine cannot monitor or control water heat, which creates a risk of overheating the water, damaging the heater element, or harming laundry. Stop using the machine until the fault is diagnosed and resolved.
How much does it cost to fix an NTC interruption error on a Bosch washer?
If only the NTC thermistor needs replacement, parts typically cost in the range of $15 to $50 depending on the model. If you hire a technician, total repair costs including labor can range from $80 to $200 or more. Wiring harness repairs or a control board replacement would push costs higher.
Will resetting my Bosch washer clear the NTC interruption error?
A reset may temporarily clear the error display, but the fault will return as soon as the machine runs the test programme or attempts a wash cycle that requires temperature monitoring. The underlying open circuit in the NTC sensor or its wiring must be physically repaired or the component replaced before the error will stay resolved.

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