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Error code reference

Carrier Air Conditioner Error Code 4

Locked Rotor condition detected by CADM.

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What the 4 error code actually means

Your air conditioner's compressor tried to start but something prevented the motor inside it from spinning. This could be a power issue, refrigerant getting into the wrong place inside the unit, or the compressor itself being mechanically stuck. This is a serious fault that needs a technician to diagnose before the system is restarted.

Diagnostic procedure

The full 4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for low line voltage to compressor, excessive liquid refrigerant in compressor, or seized compressor bearings.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 4

Ranked by how often they cause this code
  1. 1Seized Compressor Bearings
  2. 2Excessive Liquid Refrigerant in Compressor
  3. 3Low Line Voltage to Compressor
  4. 4Failed Start Components (Capacitor or Relay)
  5. 5CADM Module Fault

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Questions people ask about 4

What does 4 mean on a Carrier air_conditioner?
Error code 4 on a Carrier air conditioner means the CADM (Compressor and Air Handler Diagnostic Module) has detected a Locked Rotor condition. This means the compressor motor attempted to start but could not get the rotor spinning, drawing excessive current in the process. The fault is triggered to protect the system from motor burnout. The most common causes are low supply voltage, liquid refrigerant flooding the compressor, or mechanically seized compressor bearings.
Is it safe to keep running my Carrier air conditioner with a code 4 error?
No, you should not continue attempting to run the system with a Locked Rotor fault active. Each failed start attempt drives extremely high current through the compressor motor windings, which can cause permanent motor burnout or damage to the CADM module. Shut the system off at the thermostat and disconnect power until the root cause has been diagnosed and corrected.
Will resetting my Carrier air conditioner clear the code 4 error?
Resetting the unit by cycling power may temporarily clear the fault code, but if the underlying cause has not been resolved, the CADM will detect the locked rotor condition again on the next start attempt and repost the fault. Repeated reset attempts without fixing the root cause risk permanent compressor damage. A proper diagnosis must be completed before the system is returned to service.
Can I fix a Locked Rotor error on my Carrier AC myself?
Most of the diagnostic and repair work for a locked rotor condition requires professional tools and EPA certification. Checking your home's supply voltage at the panel and ensuring the disconnect is fully seated are steps a homeowner can safely take. However, testing refrigerant charge, inspecting the compressor mechanically, and replacing components like capacitors or the compressor itself should be handled by a licensed HVAC technician.
How much does it cost to repair a Locked Rotor fault on a Carrier AC?
Repair costs vary widely depending on the root cause. If the issue is a failed capacitor, costs are typically in the range of $100 to $300 including labor. A refrigerant flush and system recharge can range from $200 to $600. If the compressor itself is seized and requires replacement, costs can range from $1,200 to $2,800 or more depending on unit size and local labor rates.

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